Calling the IRS for Stimulus Check Payment Issues or Checking the Get My Payment Tool vs. Getting Through to a Live Agent

With payment now having started for the latest round of stimulus checks, many people are seeing issues with their payments, especially around getting the higher dependent stimulus payment. The IRS have stated there is no action required by eligible individuals to receive stimulus payments and will be done in several batches.

Given the rapid rollout of the stimulus check payments the IRS will only use the payment information in your 2019 or 2020 tax return, whichever was filed latest; or for non filers they will use the information provided via the IRS non-filers tool in 2020 or go to your government agency (for Social Security Recipients, SSI, SSDI or Veterans) for any updated information The means you cannot update bank account/direct deposit or dependent information for this check, unless notified by the IRS.

The IRS have also stated that until the first round of processing is complete (see estimated stimulus payment schedule) taxpayers should not contact their financial institutions or the IRS with payment timing questions. Instead they should check payment status online at the official Get My Payment (GMP) tool on the IRS website.

If you haven’t got your payment by the end of March and cannot see your status updated on the IRS’ GMP tool, that’s when calling IRS EIP hotline (see below for numbers) may be more helpful. At this stage those who have been able to get through to someone at the IRS have confirmed what is said above and don’t panic if you have not yet received your stimulus check payment.

The IRS are also aware of earlier payment issues with the dependent stimulus and other glitches and working on those as their payment and status systems are updated nightly. I will post updates as they come through.

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Which IRS number to call?

You will need to call the automated line number provided in the Economic Impact Payment letter mailed to you if the IRS issued a payment. The EIP information number is shown in the update below (1800-919-9835). At the conclusion of the automated message (meaning a bit of wait as IRS wants to filter out obvious questions) those who need additional assistance will have the option of talking to a telephone representative. Just be patient as it can take a while to get in touch with a live agent.

Here is a real life experience from a reader on how they got through to a live IRS agent after calling the 1800 919 9835 number. Leave a comment if this worked for you.

  1. Don’t press anything at all just listen..
  2. It’ll ask for language preference. Don’t press anything) just wait till the message ends.
  3. They’ll continue to talk. If they start asking you additional questions (that means you messed up or they heard some background noise) hang up try again.
  4. Repeat step 1 and 2 until you start hearing music playing instead of asking you questions.. ( I think it’s like around the 2:10 time of u waiting) . If you hear music playing you got threw you were one of the chosen ones!
  5. I tried 7 times first answer.. I called again to make sure my theory was correct and it took 10 tries. So while not a quick process, it does work.

Who else can I contact if I haven’t received my expected Stimulus Check?

The IRS have clearly stated that people should NOT attempt to call about the issues with their stimulus checks until the initial round of payments is completed. Since they are over 100 million people eligible to get this payment so processing times are long and with millions of tax refunds to process the IRS is not taking calls on this payment.

I can say from personal experience and the many comments I have received on related articles that calling the IRS stage at this point on this topic is pointless. Further the IRS will not call, email, or text you about your stimulus payment for security reasons – so if you get calls or messages from people claiming they can get you a status updates, it’s probably a phishing scam.

The IRS and the agency it falls under, the Treasury Department have not provided any additional guidance or information on how people can report their problems to the IRS other than the stimulus confirmation letter. The rest of us will need to hope that letter will include information on how to report problems, including for those who have not received the stimulus payment they were expecting.


[Update for initial stimulus check payments] The IRS has recently announced that it will be adding 3500 phone operators to answer common inquiries and questions around the Stimulus Check/Economic Impact Payment (EIP).

However the IRS has reiterated that due to COVID mandated federal agency shutdowns, telephone assistance and other services will remain limited, and to use the official IRS website for the latest news and access to frequently asked questions.

GMP/IRS help Number – The number is just an automatic system giving a long message about what and who qualifies, and there are options to listen to more messages but that’s it. I went through each option prompt and it just gave a message for each, said thanks for contacting the IRS and disconnected. In addition the website is no help because although it indicates letters will be sent, which mine was with no help, and my payment status just indicates already sent with no options to get this fixed for my dependent payment. IRS toll line still has no one taking live calls. For anyone interested the numbers I’ve called are below:

IRS Line 1800-829-1040
EIP Letter IRS 1800-919-9835


I’m giving the number that is included in the EIP letter, because I am hoping that someone else will have better luck than I did.


Those who have received their original stimulus payment (around 70 million eligible Americas) can get the status of their stimulus check via the IRS Get My Payment tool. But many are getting the default error, “payment status not available,” which covers many possible issues. People who do get a check will also get a payment confirmation letter which will be mailed to each recipient’s last known address within 15 days after of the stimulus check payment. The IRS has said the letter will provide information on how the payment was made and how to report any failure to receive the payment. It hasn’t been 15 days yet so details on reporting failures is not yet public.

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271 thoughts on “Calling the IRS for Stimulus Check Payment Issues or Checking the Get My Payment Tool vs. Getting Through to a Live Agent”

  1. The IRS website says that my stimulus check was sent May 1st to the address on file. I have moved since 2018 & I have not yet recieved my check. I gave my bank account & new address on April 17th at website so they have my bank account & new address but it looks like they may be going by the 2018 tax return. I have not received check nor letter. Would be great to be able to talk to a human being! It’s frustrating. I have changed my address with the Post Office again recently just in case & called my old address if that’s the address they sent mail to – new tenant I don’t know. But I hope they just direct deposit the 2nd stimulus check – so much simpler! Wish I could talk to a human being so I can make sure of the right address on file & to tell them to just direct deposit check – safer & simpler & less costly!

    Reply
  2. I received the letter from trump saying I received $1200 but I never received the actual check. Can it come after the letter or should I be worried and call? The website said it was mailed May 1st.

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    • thats the situation Im in. Never got it. When I checked online it says to call that worthless phone number that gives you prompts to listen to more recordings. Never a prompt about what to do if you didnt get the check. Theres also a form you can send in Form 3911. But when I read the form, it says you cant submit it unless you have been waiting for 1 year. Only after 1 yr can that form be used. So I guess we are all just screwed. They dont care about the people in this country.

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  3. My husband and I are retired and on Social Security. He received his stimulus check about a month ago–but I still have not received one penny. I’m getting very discouraged. How can they include him and not me????

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  4. My Husband and I are retired and I received my stimulous check the end of April and my husband still hasn’t received his
    I just don’t know how to find out about it keep using the payment tool and it keeps saying we are unable to provide you with your status
    This is sooo frustrating because you can’t talk to anyone and just don’t know what to do anymore have searched google over and over
    again

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  5. I am on disability and because my daughter claimed me on taxes I did not get check I j
    Have full custody of 7 year old niece and I feed daughter and niece they live in my house. I should be entitled to a check or at least neices part
    Im the one that needs the check and struggling to.live and can’t get help from anyone ..I live on disability only and it don’t even pay my bills.
    I need a check doe me a niece. The check daughter got didn.t include no one but herself.the does stamp.office only offered me $15. I need help

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  6. My husband passed away in January and the check that I received was for 2400.00 Am I entitled to that amount or just the 1200.00?

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    • Sadly, I think you have to return the $1,200.

      I read on CNBC site: “A payment made to someone who died before receipt of the payment should be returned to the IRS by following the instructions about repayments,” the agency wrote. There is one exception — sort of. If a couple is married and filed their taxes jointly, and then one spouse passes away, the living spouse can keep their payment. But they must return the portion of the money paid to the decedent, the IRS said”
      ***** I clicked on the link for the instructions for you and posted it below.

      I found this as the instructions from the IRS site “If the payment was a paper check: Write “Void” in the endorsement section on the back of the check.
      Mail the voided Treasury check immediately to the appropriate IRS location listed below. Don’t staple, bend, or paper clip the check. Include a note stating the reason for returning the check.
      If the payment was a paper check and you have cashed it, or if the payment was a direct deposit:
      Submit a personal check, money order, etc., immediately to the appropriate IRS location listed below. Write on the check/money order made payable to “U.S. Treasury” and write 2020EIP, and the taxpayer identification number (social security number, or individual taxpayer identification number) of the recipient of the check.Include a brief explanation of the reason for returning the EIP.”

      I hope this helps and I am sorry for your loss. My husband and I (2 little kids) still haven’t received ours. So I have been reading this site in hopes for an answer to our issue. When I read your questions I at least had that answer, even though it sucks and seems cruel.

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  7. My brother and myself are both on disability and live in the same house. He received a stimulus check that was deposited in his account. We have separate accounts for our disability checks. I have not received a stimulus check. The get payment sight says they need more information or I am not eligible for a check. Since me disability check is deposited they should have my information. But I don’t understand why I would not be eligible. What can I do?

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  8. The IRS stated that my stimulus check would go to my account (ending in last four numbers) it was sent out five days ago to be deposited in my account. Still…no check???

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    • Irs said my stimulus check was deposit on April 30 but my card holder & bank says there was never a deposit made or rejected but check my payment still says April 30.. Were is my check and who can i talk 2 live 2 find out..

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  9. I have still not received my EIP either. I filed as a non-filer on April 10th, all of my information is correct. The IRS accepted my return, but I am still unable to see an update on the “Where’s My Payment” site. I do not receive state assistance and am not claimed as a dependant by anyone. Neither the IRS, Treasury, or Tax Advocates are answering the phones. Is there another way to contact anyone, or does anyone have any information about situations like mine?

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  10. Is there anyone to contact at the IRS, via email or phone? The IRS’ “Get My Payment” site says I’m eligible for the payment, and it will deposit the payment in my checking account. But I think I entered the wrong information. I entered “Head of Household” instead of “Married Filing Jointly” for my 2018 tax returns. I also have two dependents under 17. Will that make a difference in the amount of money I get back?

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  11. I am a single grandmother who adopted my granddaughter 7 yrs ago. She will soon be 11. I received my 1200, but did not receive her 500. What can I do?

    Reply
    • Unfortunately not much other then hope the IRS issues more checks to fix issues or wait till you file your 2020 tax return in 2021.

      Reply
      • That’s dumb because you qualify as a non filer to get this stimulus money so if you did not file in 2018 or 2019, then who’s to say you will need to file in 2021 for 2020 to get a credit. That’s insane. The purpose of the EIP was to help us now and not next year when we will see it as a credit to a tax return if you do not have to file taxes. Then what? It just routes back in Donald Trump own personal bank account???

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        • Your stupid it has nothing to do with Donald Trump is is the IRS which has been a problem for many years. Americans make a stand and lets do away with this no good and disrespectful branch of our government.

  12. I receive Ssi disability each month for the last 5 years. I received these benefits on my direct expense card. Till this day I have received nothing, the web site since I receive SSI BENEFITS there is no action to be taken on my part. Every person I know the receives SSI BENIFITS has already received there 1200 dollars. There is no one at the irs to even help find out why you haven’t received your check yet.
    How else am I suppose to find why I haven’t received my 1200 dollars yet. Today is may 14th and I still have no info on where is my 1200 dollars. This is a bunch of crap. Is there anyone out there at the irs that can help me get status as to where my status on 1200 dollars . I am so dam frustrated with hole thing. Is there anyone at the irs the even cares on why with poeple like myself why we haven’t received our 1200 or even a update on when can we expect our 1200 dollars

    Reply
    • I just read your post I’m in the same situation i”m on ssdi and everytime I use wheres my payment I get the same thing no info aviable. from what i’ve read you never get to talk to anyone from the irs you just get automated B.S. This is totally rediclious everyone I know has gotten there ck last month or early this month.I”M still waiting and it’s may 16th.I have no dependents dont make enough to file any taxes. Its disgusting that we have to wait and wait and wait and never get any info or anything This just makes me more frustrated and mad with each passing and stressed out.

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    • Hey and yes my son is under this very delema today may 18 NOTHING THIS IS REDICULOUS IV CONTACTED SENATORS OFFICE!! The governors office the 211 JOKE LINE. AND IM CALLING AGAIN TODAY THIS IS SO WRONG NOT HAVING A LIVE PERSON TO HANDLE SUCH ARRAY!!!

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    • Same here. I’m an SSI recipient and was supposed to have mine May 13th. No money or letter. What do we do? It’s not like we could put our information in ourselves. We never got that option since we receive government benefits.

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  13. I never received my stimulus check and I i do not know who I should reach out to. I had to mail my tax papers in because the last tax payer lied when she informed me she mailed it in and she did not. Someone else did my taxes and made an error on my address but stated he fixed it. Its still showing that I’m not found in the system for my taxes and it’s been almost 2 months now. What do I do at this point? I have been laid off of work and my landlord is still asking for rent. Can someone please help

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    • My 2018 taxes had a direct deposit to my bank account that I closed awhile ago and an address that I no longer live at, so the IRS didn’t have anywhere to send my stimulus. I filed my 2019’s last week and I already got my tax return but still no stimulus check. I keep checking “get my payment” but no matter how many different ways I put in my address or my old address, it says the information doesn’t match our records. I know my birth date and I know my social security number. I don’t know what to do, I keep getting locked out

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    • I am sorry you feel that your past tax preparers didn’t help you correctly. I am a tax preparer myself with TaxPros and would love to help you. I don’t know the whole situation but I keep reminding my clients & non-clients to please take in mind that everything has been closed down for almost 2 months and everything is slowly reopening up including the IRS they are still closed & not processing returns yet so in their system when you look you up you will not find yourself. The IRS is working on people’s stimulus checks right now that filed past years and earlier this year then will start processing people that filed later right before & during the pandemic What I would suggest to do is since you know that your address was wrong or if you moved to fill out a FORM 8822 & mail it into the IRS so they can update your address at least when they start processing the returns and stimulus checks for people around April & later. Hope that helps.

      Reply
      • Well thank you for sharing that, that statement may help some folks here’s one though son gets his SSDI direct deposit as do I but NOTHING FOR him yet, is this normal??! I received mine, did everything right change of address thru usps and ss received letters with our updated 1099 Do WHAT COULD BE THE IISSUE. And do people do who don’t have a computer or I phone with no INTERNET All these glitches NO ONE thinks about those folks. It’s just awful

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  14. my 1200 says mailed april 24th. i never got it in the mail, only a letter 15 days later saying it arrived. how do i go about this? someone could have stolen it, or the usps delivery for daily mail may have lost it. i dont know what to do since all the hotlines r down

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  15. My husband got his last month. He was able to use the get my payment tool but he had to use an address from 4 years ago. Its not even the address on his 1099 form. Both of us are on ssdi. When we got married I was working but was taken out by a car and ended up on disability. We always filed jointly. Social security has our current address and current bank stuff. Yet he got his and mine is missing. I can’t use the tool. It either can’t find me or sometimes I get an error. Which is stupid because I use the same information on my 1099 form. So why can’t it find me but it they found my husband.

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  16. They said mine was deposited to my account on the 4-30-2020 and my bank said they never get it do where’s it at

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  17. I got the Status it said May 13 2020 is when it will be deposited into my bank account,a number I do not know , wrong account number I have no bank account!!!!!!!!!!DIRECT EXPRESS

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  18. Frustrated that the Treasury Department has not set up a problem resolution hotline. Although many questions are answered online, my question is not, and I can find no way to contact them to get an answer.

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  19. We had to use the filing tool to get qualified as I am disabled did a joint status with my wife and qualifying children. The irs deposited on payment of 1200. and said we would get a letter explaining the payment still waiting for or letter and the remainder of our payment Irs will not answer the phone or email and have not added or updated status so finding out what happened is impossible .

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  20. I’m on disibity An still haven’t got my stimulus check they said early may not yet tho why haven’t people got their checks this is not right there should b some way to talk to someone irs fix this prouble

    Reply
    • I am on SSI disabled since 1989 and can not get tool to except my social security number to find out about status of my stimulas I get my SSI in mail by check i need help how do i get tool to work

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  21. I am 74 years old, on SSI, no tax filing for last 6/7 years. I am a widow. In 2017 I became sick, was in the hospital had triple bypass, went to Rehab center for 6 weeks. Had very high medical bills, so my single brother moved in with me to help me at home and he paid all the bills (rental on mobile home land), lights, water etc so I could pay my car payment, insurnce, my personal expenses which includes medicine. So he was paying my living expenses. We checked into it and found we could put me on as a dependent on his taxes. Since the bypass I had been in the hospital 2 more times, the last was August 9th, 2019. I had back surgery and was in the hospital 3 weeks then went to rehab for 2 months and then did outpatient 3 times a week for 4 months. So once again I had high medical bills to pay. I just don’t feel I should not get a stimulus check, I worked since 1964 until 2014. I worked for over 50 years and paid taxes ALL 50 years and feel like I am doing wrong by letting my brother claim me as a dependent the last few years because of my being a widow and high medical bills and having to pick between cost of living or my medical expenses. Please someone help me get a stimulus check to help me with my med’s and little things I need to purchase like shoes. Thank you…

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  22. I received my $1,200. 00 but my husband has not received his . We didn’t have to file in 2019 or 2018 , We both draw SS which is our only income . Our SS checks are deposited into our joint bank account. My $1,200 was deposited into our checking account , but what happened to my husbands $1,200 ? I would appreciate any help you can give me .

    Reply
    • I’m sorry that happened to you. It’s a mess. I’m deaf and disabled, so my only income right now is $9k/year in SSI. I have four kids that are being claimed as dependents by their dad, so I didn’t add them to my tax form when filing (for the sole purpose of giving the IRS my direct deposit info.) However, the kids are in my care. I checked the “get my payment” tool and it said it would be deposited on April 30th. I’m eligible for the full amount and I only got $483 in my account. I don’t have income anywhere near $75k! Since I have no options, I have no choice but to wait for the letter I guess. Which will be useless as well.

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  23. I can’t find any real help deal with an issue with my payment for dependant child I’m pissed it’s ridiculous there is no email address or actual help some thing needs to be done my kid was counting on that money for new shoes and clothes because I had to pay bills with my check

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  24. I’m on SSDI with a representative payee. They have my rep payees address instead of mine. Social Security says this doesn’t matter. They have my information on file and stimulus should go into my account. I keep getting an error unable to establish eligibility. I can’t get anybody to answer my questions. I’m very frustrated and don’t know where to turn. My neighbors have all received their stimulus checks.

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    • I’m having the same issue with my sister in law, I’m her representative payee and she should have gotten her check by direct deposit by now. My husband is on SS and received his as well as my mom. The website says can’t find any information on her but she’s been receiving benefits since her father passed away in 1983 because she is disabled. This is a mess for some.

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    • I really think some of our checks got stolen –because my daughter worked one year and got hers already month ago I worked 40 years and it seems the mail has been missing and my license too few days now you may think I am crazy but I really believe somethings shadey

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    • I am in the exact same situation as you. All my neighbors received theirs last week, and when I try to check it tells me they cannot establish my eligibility. I check my bank every day, a couple times a day and have tried the my payment numerous times. What is really frustrating to me is all the trump haters got theirs!

      Reply
  25. My husband filed married filing separately because I haven’t worked in the last 2 years due to med reasons I tried filing on non filers website but they said i couldn’t because i have to filed separately. What do I do to get a check. My husband owes child support. I need the check or I will lose my home. Does anyone no what I should do…Please help

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  26. My husband and I received our stimulus check but did not receive $500 for our 8 year old daughter i could have filed it wrong. I put daughter instead of adopted daughter. How can i talk to someone about correcting this so we can receive the $500 ?

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    • I was told that if you didn’t get the $500.00 by IRS mistake, then in 2021 when you file. You will receive the tax credit then. I read this somewhere and I also heard this from someone who had the same thing happen to them on stimulus check. I think a tax professional told them this. Good luck. Hopefully This is not fully true and it gets fixed soon. So you can get the $500.00 as we all know. This is money we can use now, not wait till next tax year. ..

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  27. I e-filed my taxes through Turbo Tax. I immediately received confirmation the IRS has accepted my 2019 tax return. I was due a small refund, so I provided my bank info for the IRS. I did not file last year because I was unemployed. It’s been 30 days my tax return has not been approved. Still processing. I can’t get no status on my Stimulus Check. How much longer do we have to wait for the IRS to complete our tax returns, So we can get our Stimulus checks as well. Somebody please advise what to do. Thank You.

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  28. My baby daddy has not received his check i was wondering if hes going to receive it if my child support is still in the process of a motivation?

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  29. Husbands on SSDI got his check Wednesday l never received one lm on SS what’s the deal? And does any IRS employees or department heads even read these posts????

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  30. I received a letter sayn I got my check but I did not receive my stimulus check I looked on the website n it was sent to an acct I’ve never had I don’t know who to call or what to do

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    • I’m in the same boat as you. I checked their website and it shows that was deposited on April 15 which I never received and they did had the correct bank account. I waited 15 days until i received the letter. And it shows the amount and that was direct deposit. However, I still haven’t received any payment direct deposit. I also check with my bank couple times and they haven’t received anything. THIS IS CRAZY!!!! You can’t contact anyone and they don’t have any information on their website about why it shows direct deposit but we haven’t gotten anything yet.

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      • This is my EXACT situation. Right bank account number, right about to be deposited but bank shows no attempt made. Even if you’re just counting week days, the check should have come in the mail 2days ago at the latest (according to their 15 days). When is there going to be an assistance line for problems like this?? It’s ridiculous that I can’t even file a complaint ANYWHERE. Please let me know if you find any resolve.

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    • I haven’t received a letter but online tool said my was deposited on April 15 to account idk I’m guessing my x husband since he informed me that he got 2400 and won’t give me my half. We filled 2018 Had bank account but that is suppose to be close since he filed bankruptcy and I wanted my name off the account. How would a check in my name be deposited. Talked to the bank they say no connection with the last 4 account numbers of where they deposited the supposedly check. Last he said is he’s keeping the money. Not sure what to do

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  31. I am the in the same situation. I had to amend our taxes last year but the IRS corrected everything & even when I log into my personal IRS account to look at my taxes it even shows everything correct for 2018. Well our stimulus check was for $100. They somehow have it that I personally made what me and my spouses AIG was When if ANY checking was done they would have saw that I was married filing jointly and me and my spouses AIG (even on IRS personal site it says everything correctly). Also If any checking was done at all, my W2’s for 2018, show I only made $20,000 bc I had baby and stopped working. So I didn’t get anything for my 2 kids or what the correct amount is. They think I’m single making over the allotted amount when in reality I don’t have a job and a mom of 2 with only 1 person working. I get so frustrated thinking about how messed up this is. People really need this money.

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  32. I get regular SSA ,and VA disability. I got the check for the SSA. Now am I suppose to get a check for VA disability too? I could not find anything that said one way or the other.

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    • I ADOPTED MY CHILD IN FEB. LAST YEAR I AM ON HER ACC. FOR HER S.S. I AM ON DSS HER CK GOES TO SAVING ACC. I LET HER KEEP HER BIRTHRIGHT LAST NAME BUT EVERY THING IS IN MY NAME SHE IS ONLY A MINOR WHERE IS HER MONEY

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  33. The site says my stimulas check was to be deposited on the 29th of April But the bank says its not there .I get Social security and the bank info is correct ,SO why is it not there?

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    • I have the same date and the same problem bank info correct but when i call bank,they have nothing deposited from the irs stimulus,plus the number on the letter is automated messages that dont address the problem.

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    • The same thing happened to me even though I used the non filers app on irs website to add my child’s info as well as my bank information. Irs accepted it and 3 weeks later it said funds were deposited. Into an account belonging to my elderly mother which I have no idea why or how. They deposited 1200 but no 500 for my 9 year old. No way to get help but hope you have better luck.

      Reply
  34. I have not yet received my stimulus check the address that the irs have on file I no longer stay there no more how can I update my address so I can get my check it’s not fair to others who haven’t received there money yet I need some help can anyone help me out please

    Reply
    • The best and fasted way to get your refund is you use your bank account for direct deposit. You will shave 2 weeks off the waiting time process. You need to enter in your routing number and account number.

      Be sure and review your numbers to make sure everything is correct.

      Good luck!

      Reply
    • My boyfriend is in the same boat as u,his check was deposited in his old closed bank account,it was rejected and mailed to our old address of which we moved out of 2 years ago,we went by that house and the new tenant said it never came,1700 dollars just out there lost and we have no way of finding out what to do to get it back,the irs should put somthing in place because most of these issues could be handled with just 1 phone call!!

      Reply
      • I found out by calling USPS that post office does not forward government mail even if you have a valid mail forwarding order in effect (usually goes for one year after you move if you fill out the card). So your check was probably returned to sender (like mine was). I’ve been trying to call the IRS… at least 10 times now… they hang up after having you hold for about 8 minutes now. Just have to keep trying. I did hold for 48 mins on Friday before they just hung up on me and you suddenly hear a busy signal. I also filled out Form 8822, address change, and mailed it back to them.

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  35. What about hose of us whose child lives with us and their parent gets them not even 3 months out of the year yet gets to carry them on their taxes? The $500 would definitely be beneficial, especially since I’m out of work due to this crap while dad is still working. Any help would be useful! Anyone know if I can somehow change it so that I receive the payment?

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  36. I also did nonfilers and filled out proper form and added my husband and my 11 year old son . My husband doesn’t work and has no income and have ssdi today only got 1200 for myself and 1200 for my husband . Nothing for my son . I would have gotten my 1200 quicker had I not used non filers , for myself . If I would have known they were gonna be problems.

    Reply
    • Hi Kelly. The same happened to me. I recieve SSI survivor benefits for my daughter and myself. Used the nonfilers tools added my kid as a dependent and only recieved the 1200. I emailed the IRS, but not sure what else to do.

      Reply
      • me and my son get SSI benefits and still haven’t received the 1,700 in my bank account and I checked my payment and they didn’t tell me nothing about when we would get the payment . And I filled out the non filer for my son also and nothing . WE are still waiting for it . Trying to find out when we are getting it sent.

        Reply
  37. Why didnt I recieve the $500.each for the 4 grandchildren I have custody of.I filled out the frww fileing form with theyre SS no.on it

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    • Ok, what ld like to know my husbands on SSDI already received his check 1200 l just started early retirement Social Security we both have direct deposit! Is because lve only been on it for 5 months????Also people don’t even waist your time with check payment first it says wrong email then wrong Social l can’t even finish it to submit it!! I wish Someone in this IRS had some answers this is So Sad!And by the Way, Do you really even read these Posts IRS People????

      Reply
  38. I just looked on my bank online says my 1200 is there but not the 500 for my 10year old son what’s up is that a separate deposit

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  39. Does anyone know if maybe the 500$ for dependents comes as a separate check? Like do you get the 1,200$ for stimulus as one check and then the 500$ per dependent as another? Or is it all suppose to be on one check?

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  40. When will I get my money and I have 2 accounts one is at chase bank and the other is direct express for mine and my 2 teenagers survivor benefits goes on direct express and my ssi goes to chase bank

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  41. I qualify for the stimulus check. I filed taxes in Louisiana but have since moved to Texas. When I login to “get my payment” I am given a variety of reasons why I cannot access the website. I mailed a form 8822 to the IRS to update my address.. but still, nothing. Government mail does not forward so I am completely at a loss. I know I will be receiving a paper check (not direct deposit).. I just don’t know what i’m doing wrong when i input my information in the site.

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  42. I only received 500 for 1 of my 2 children both under age of 17. I definitely did not make over criteria and no, they were not claimed by their father. I really need that 5oo.

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    • I did the nonfilers info, got the email it was accepted, and 1,200 was deposited today. BUT i put my kids on that information who are my dependents and recieved nothing for my kids. What a joke.

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      • I did non-filers too. No one has permission to claim my kids and they have lived with me and only me since birth. I’m not sure why I didn’t receive it.

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        • Same I received $1200 but I didn’t get a payment for my child still hoping it comes today since today was listed as today deposit date and the $1200 came early.

      • I just checked my card and received the 1200. But I didn’t get the 500 for both of my kids. Also the same they are mine! not claimed by anyone else. I used the nonfilers form at the very beginning when it came out included both my kids in the form. I got screwed as did many others so of course there is nobody to help. There was no need for me to update my nonfilers form to add my kids that are already on the form. Also other people are to file next year to get money they are short on. But what about us nonfilers? Plz someone help us!!!!!!!

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        • The same happened to us. I submitted the nonfilers and reviewed it just a minuted ago all of the information for myself and my daughter is correct. I revieved the 1200 but not the 500 for my child. I emailed the IRS. I tried to update the nonfilers but once the recieve it you can not make any changes or resubmit for review. :( Any news?

      • Same here. I filled out the Non filers tool, put my son’s info PERFECTLY (I checked several times) it was accepted by IRS. Only received 1200. I’m on SSI. The only thing I can think of is that it wouldn’t let me check the “Head of Household” & it automatically checked “Single”. However, my son’s info was there clear as day. Idk what’s going on. It’s frustrating! $500 is a LOT for my family.

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      • Same here! I even had it done on April 10th!!! And now I’m told I can’t get it until I file next year taxes????? I don’t file taxes. I’m on ssi $700 and some a month.

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  43. My husband and I file separately, He received his+our kids, but I have not received my portion. I filed last year and have Direct Deposit. my address and bank are the same. The Website says it was sent with my spouse…. but the amount was $1200 short. I can’t call or email the IRS. I have spent 2 hrs going in circles on the site, who or how can I contact them about this?

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    • Hey, i am actually deal with the same issue. I have received my $1200 but not for my spouse and the child. There is no way we could contact IRS :(

      Reply
  44. i am being mailed a check even tho i file taxes every year and i have direct deposit on my ssdi plus i went to the gov site and at first they said i do not exist then im there but now they mail me a check i have been filing my taxes for over 43 years

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  45. I believe that there is plenty of stress for the IRS to go around. I am waiting on my check too, but I realize that some of us must wait in line.

    You have my sympathy.

    Reply

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