No Tax Refund or Status After 21 days? Tips On Contacting the IRS and 2023 Processing Updates

As the IRS notes, for nine out of ten tax filers it takes a maximum of 21 days to receive a tax refund (when eligible) after their tax return has been accepted. But this is still just an estimate based on past IRS refund schedules and not a guarantee.

Further if it takes 21 days on average for 90% of tax filers, it also takes a lot longer than that for 10% or over 15 million tax filers to see their refund. And this assumes that the their tax return was filed correctly and does not require further manual verification.

But help is available and in more ways than you may realize, both with and without having to call the IRS. Keep reading for updates on processing delays and refund status tips in the sections and comments below.

Get your biggest tax refund, guaranteed. Get started today.

Why is it taking so long to get my tax refund?

To understand why processing has been delayed you need to understand the refund process. It starts with the submission of your final tax return. After your tax return has been accepted by the IRS (return received) they will start processing it over several days until finalized and a tax refund, if eligible, is disbursed (refund approved).

A refund payment date will then be available on the IRS Where is my Refund (WMR site or IRS2Go app) once sent out (refund sent).

If there are issues with your refund you may see an extended delay in moving to the next WMR processing status and an applicable IRS message/code will be displayed once available.

The IRS and tax experts have said that there could be dozens of reasons when it comes to delays in processing tax returns that can then affect the timing of your refund. Some are in your control before you file your return, but others may be purely do IRS processing delays that you cannot do much about. This includes:

  • Your tax filing has errors or is incomplete, which means the IRS cannot validate or match your data to their records. Especially for key items like your or your spouse’s SSN, dependent data or missing fields needed to process your return (e.g income). This is why using best of breed tax filing software is highly recommended because it can flag many of these common filing errors before you submit your return.
  • Is affected by identity theft or fraud. You will see a message if this is the reason and receive a letter in the mail to confirm identity and next steps. You need to ensure you follow instructions and provide required information to confirm your identity with the IRS.
  • Incorrect bank account information. Given most refunds are sent electronically it’s very important to double (or triple) check that your account number and bank routing number are accurate. You don’t want a delay trying to recover a refund because it went to the wrong bank account. This has impacted thousands of people and even delayed payment of stimulus checks which relied on your latest tax return payment details.
  • Includes a claim filed for an Earned Income Tax Credit (EITC) or an Additional Child Tax Credit (ACTC). This delays returns early in the tax season due to (PATH) legislation which requires additional verification for these credits and does not allow returns with these credits to be processed for three to four weeks into the tax season. Further you should also expect delays if your return includes adjustments for the the advance child tax credit payments.
  • Includes a Form 8379, Injured Spouse Allocation which could cause delays for up to 14 weeks due to additional (manual) processing and verification by the IRS.
  • Needs further reviews in general by the IRS. Most tax processing systems have automated checks looking for common red flags and are then flagged for more further (manual) processing. The could add weeks to your tax return processing and subsequent delays to your refund payments.
  • [Outside your control and a big issue last year] IRS delays due to focus on or processing of other higher priority items like stimulus checks or unprocessed past year tax returns. Unfortunately you cannot do anything in this situation and will just have to wait for the IRS to catch-up on processing refunds.

The silver lining with delayed refunds is that the IRS will end up paying interest on your overdue refunds as long as filed by the tax season deadline.

Using electronic filing software like TurboTax to efile returns, you can eliminate a lot of the simple errors or incomplete information related issues that delay tax refund processing because tax software packages have automated checks before you submit the return to the IRS.

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“We apologize, but your return processing has been delayed beyond the normal timeframe”

This is the message many filers are seeing after submitting their tax return to the IRS. You can see more on this message in this video, but this is mainly due to IRS processing delays or an issue was found with your return that requires manual verification by their error handling department.

Tax Topic 152, which covers general IRS processing, is the default message shown to tax payers around their refund processing timeline and potential delays. No additional steps or actions are needed from the filer at this point.

Delayed Refund Processing

TC 152 could have several implications once the IRS finishes initial processing, but when you see this message it basically just means the tax return has been received and is being processed and the next status or actions has to be finalized.

The IRS is however setting expectations that your refund may be delayed (for a variety of reasons). The most common progression after this message (other than the refund being approved) is to see a refund offset (TC 203) or refund adjustment due to additional liability (TC 570) from reconciliation of filing information versus what the IRS has on record.

What To Do Next?

If it has been over 21 days since your return was being accepted by the IRS (or 6 weeks if you filed a paper return) and the tax refund status has not changed or WMR has no updated message for delays, you can call the IRS and speak with an agent concerning your tax refund.

But to reiterate, don’t call before 21 days as the IRS will tell you to wait until the prescribed period. You can call the IRS on 1-800-829-1040 between 7 AM – 7 PM local time Monday-Friday.

Some people may also receive a formal IRS notice requesting specific information, which often contain a number to call that is different to the general one above. Firstly, don’t ignore these letters and ensure you use this one as chances of getting through to a live agent are higher.

Also calling early or late in the day and on Tuesdays or Thursdays seems to increase the odds of getting through to someone.

You should also check your IRS Master File cycle code to see if your return is being processed on a daily or weekly cycle. Based on the day your return information or refund status is updated, you may be able to get more up to date information.

Calling the IRS to Check on Your Refund – 4 Options to Try

Its not always easy to get through to a live agent at the IRS, but below are some options to try. Hopefully these help you get someone real to talk to about your refund. But just be warned you will need to try a few times, so have a drink or lots of patience handy!

Option 1 (seems to be working this year)

  1. Call IRS number 1-800-829-0582
  2. DO NOT selection Option #1 for English
  3. Wait until the automated voice finishes talking. Then enter extension 652
  4. You may have to wait a while due to high call volumes (and redial a few times), but you will get a live agent.

Option 2

  • Call the IRS on 1-800-829-1040
  • So after first choosing your language, then do NOT choose Option 1 (refund info) or Option 7 (economic impact payment/stimulus check). 
  • Choose option 2 for “personal income tax” instead.
  • Then press 1 for “form, tax history, or payment”.   
  • Then press 3 “for all other questions.”
  • Then press 2 “for all other questions.”  
  • When it asks you to enter your SSN or EIN to access your account information, don’t enter anything. 
  • After it asks twice, you will get another menu.
  • Then press 2 for personal or individual tax questions.
  • It should then transfer you to an agent. Retry if you get the high call volume message.

Option 3: Call the IRS Refund Hotline – 1-800-829-1954 – and follow the prompts.

Option 4: Another route to get more information on your refund is to contact the National Taxpayer Advocate Service (see more on the TAS here), an independent unit within the IRS to add tax payers. But they will be limited to help until the IRS actually starts processing your return and has loaded your tax filing information into their systems.

Please leave a comment, in addition to the many below, if you have found a different and effective way to speak to a real IRS Tax agent. You can see some more suggestions in this video on IRS numbers and tips to get a live agent.

ITA – Getting Help Without Calling the IRS

The IRS has realized that getting a live agent or a refund status update via WMR, IRS2Go or your transcript can be challenging for many tax payers.

As a result they have launched Interactive Tax Assistant (ITA) that is designed to provide answers to common taxpayer prompts/questions around filing a return, dependent eligibility, refund status and general tax law items.

IRS Tax Assistant

This tool uses AI and a database of questions from past years and for general questions is a good place to start if you are not getting help from the above options.

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467 thoughts on “No Tax Refund or Status After 21 days? Tips On Contacting the IRS and 2023 Processing Updates”

  1. We filed our taxes 3/1/21….as of today 5/13/21 still says processing! I can’t get anyone on the phone…. we received our stimulus after we filed so that will be an error I imagine, plus I got unemployment (so they have to give me all the tax back on that)… its a shit show… and our fridge is about to go out with no savings now its killing us. If your going to hold my money this long how about paying me interest as you would definitely charge me interest on money that I owe you even if I didn’t know I owed you.

    Reply
    • I filed 2/22. Spoke to someone 4/9 and they said it was in resolution dept. They said I will have my refund on 5/3… nothing. Called again 5/10, they said still in resolutions and I will get it by 10 weeks. I told them 10 weeks had already passed. Then they said, 10 weeks from when I called on 4/9… this is crazy.

      Reply
    • Why is everyone surprised it’s talking sooooo long? It’s a government agency; they hire the laziest, most incompetent and are super inefficient in all phases! Social security, Medicare, etc all slow because of laziness and incompetentency. Frustrating as “F*@k!”

      Reply
    • I filed mid February still in process….. they should get penalized for taking so long… ridiculous. Time value of money.

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  2. We have been waiting almost 3 months for ours. Its ridiclous to have to wait this long for our money when they take no time at all to take money from my paychecks. Paycheck taxes should not happen and then nobody would be waiting on money.

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  3. WTF is going on with the IRS???!!!! They keep giving us all this “due to covid bs” is why out refunds are late is TOTAL BS…. they all work from home they all have computers so what is the slow down?!!?!??!? I filed through TaxAct on 3/1 and it was accepted that day, it also states if you e-filed you should receive payment within 21 days. Well here it is MAY 12, and I still haven’t received my Federal…. the State came quick but the Federal still shows “In Process”…. AND LIKE EVERYONE IS SAYING… YOU CANNNNNN NOOOOOOTTTTT TALK TO ANYONE… they are all being lazy and not doing their jobs and blaming Covid… it is total BS!!! We all need and want our $$!!!! And especially when we e-filed and the $ is going into my checking account directly, it’s not like they have to issue a paper check or anything… WHAT IS THE DEAL, WHAT IS GOING ON AND WHY CAN’T WE TALK TO A HUUUUMMMMAANNNNN!?!?!?!??!?

    Reply
    • Yep, I called a few weeks ago and they said if it wasn’t here by May 11th (which is 10 WEEKS FROM THE DAY I FILED) to call back, what do you know I still don’t have my direct deposit and can’t get through to anyone. I asked last time if the delay was anything I had done wrong and they told me no, it was just covid, yet my brother filed and got his back in less than 21 days?

      Reply
  4. I filed on 16 April 21 and approved right away. I received my state refund almost two days after the 16th … but still no federal refund. IRS website originally had the status bar, but then it changed to processing with IRS tax 152 code, I had a child in 2020 and got married and received no stimulus for her so I imagine that’s what’s delaying my refund???? Either way I’m annoyed … I just hope that they do review my taxes properly and give us the money we are owed. If not that will be a whole other process.

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  5. So I filed with turbo tax on 2/22 my federal was accepted on 2/22 and state was accepted 2/23. I spoke to someone after the 21 day and they stated my return was in the error dept. I called back March 26th they told me again my return is in the error dept, give it 10 weeks from the date my return was accepted and call back on May 3rd if nothing is in my account. Today is now 4/30/21 still nothing . I haven’t received a letter or anything. My 10 week will be Monday 5/3 I pray the status changes on WMR. This is ridiculous and they need to stop putting everyone returns in the error department and hire some more staff . People have bills and family to take care of. Good luck to everyone going threw the same issue. If anyone has receive payments after 10 weeks post so we knw their some hope

    Reply
    • I did mine on the same day it was stuck in the processed status with tax topic 152 and this morning I checked it and it shows it was approved and it be in bank in 5 days… I looked up when The irs would start the taxes back up and running it had said in may and for some reason I checked it today and that’s when I saw it was approved so I hope u get it’s.

      Reply
    • I have finally been updated on the status bar. They adjusted my refund and it expects to be in my account by May 10th. That would be 11 weeks. The reasons they said were 100% wrong. Saying my income was WAY more than it is and one of my dependents social security numbers were wrong and they were too old for some benefits. My children are 8 months and 4… seems like they just took a stimulus payment away. At this point I don’t even care.

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    • Omg I am in the same situation. And it doesn’t help that we can’t get through to speak to someone! This has happened to me the last 4 tax years. I’m getting sick of it!

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    • I filed taxes for my son electronically . They were accepted also 2/22/21. Today is 5/5/21 and it still says processing .

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  6. So I was told this week my refund was sent to the error depart and reviewed and completed last Friday (4/23/21). How long after the manual approval does it take for the refund to be issued? The website still has not been updated.

    Thanks

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    • I file on feb 22 and had the WMR status for a few days and it went away it was a month before I called irs was told that it was in errors department to wait 10 to 14 weeks from the day I filed and may 5 would be the day to check it and for some odd reason I decided to check it and it finally said approved! It will be deposited in my Bank by may 5 I pray u get yours!!!

      Reply
      • I filed on TurboTax on 2/20/21 and have not received anything and can not get anyone on the phone. WMR still says processing. Please tell me I’m not the only one.

        Reply
        • I did filed for my son through Turbotax, they were accepted on 2/22/21 . Still says processing today . 5/5/21

    • I received the same answer you received when I called the IRS. It was sent to the errors department and the “error” was corrected by them the day before I called. I asked directly, was it a mistake I made or they made. The agent said they made the mistake. If I don’t receive anything in 8 weeks call back.. Goof grief, as alot of people are saying. If we owed money they’d have every agency under the sun after us. Good luck

      Reply
      • Yes, that’s one of the most frustrating things about this situation. It seems they have no accountability and no pressure on them to perform, and yet if the shoe were on the other foot…as you point out, they would be out for their money.

        Reply
  7. I am having same issue. I filed with Turbo Tax and it was accepted March 21, 2021. I am also in desperate need of funds. I am a Federal employee on Disability Retirement. Believe me, Not all Federal Employees are skating by. I am a soil conservationist and something snapped in my knee while working on the job on 3-25-2016. Being naive, I just thought they would fix my knee and I would go back to work but I get correspondence saying I was being terminated because I had to be 100% in the field capable of performing duties. I went through all my savings and to date I have received surgery and now I have to have total knee replacements because of length of time and now have arthritis etc in knees. Had to hire attorney because they weren’t even going to cover my medical and I still have not received backpay. My life as I knew it is done.Dang! 5 years. Now I cannot even get my refund.

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  8. Probably due to the the new administration of clowns that took over this year, never had this problem in years past, 10 weeks and counting and 4 years and counting to remove these clowns.

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  9. Here is my last update for my tax return. I spoke with the IRS two days ago and was told mine was held for manual processing and showed as processed the day before I called. I checked today and it shows approved and pending payment finally for next week. It took exactly 10 weeks for them to process and approve my return.

    Reply
    • I appreciate this information as it prepared me to wait about 10 weeks according to most of these comments. That is accurate based on my experience! I have called all of the #s that were listed and could never get anyone on the phone except once when the person put me on hold and it disconnected. Today is 4/29/21. I filed my taxes on 2/19/21 and have checked the status weekly (always said processing). I finally got a payment status of 5/3/21 which is about 10 weeks and one business day from when it was accepted. The disappointing thing was there was no correspondence ever sent to me and no additional requested information. Thankfully I found this webpage that at least gave me the expected 10 week pay day info.

      Reply
    • I file on feb 22 and had the WMR status for a few days and it went away it was a month before I called irs was told that it was in errors department to wait 10 to 14 weeks from the day I filed and may 5 would be the day to check it and for some odd reason I decided to check it and it finally said approved! It will be deposited in my Bank by may 5 I pray u get yours!!!

      Reply
  10. We filed at the end of January, i know they were accepted until 2/15 but it’s been 10 weeks and no update on the site and no letter in the mail. Been attempting to call but the automatic system just says it’s still processing, hopefully this works

    Reply
  11. called today… no news on my refund as well as several I prepare. They did sent me the a statement that IRS finally put out about what’s going on. How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We are processing returns received over the summer and fall in 2020 due to the extended July 15, 2020 tax filing due date. While the majority of 2019 refund returns have been processed, in some cases, we are processing tax returns that were mailed with a payment even though payment associated with these returns have been processed by the IRS. However, we are rerouting tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened in the order received. As the return is processed, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues depends on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

    Reply
    • I finally got through and was told the reason I hadn’t received it was because of identity so they wanted the past w2 forms so I gave them the forms and on this year tax ask me some questions and I past every one of them so its been fix to be deposited in my bank account but it will take 3 to 6 weeks thats from the Feb 12th when it was accepted

      Reply
    • Bull! I’ve been trying since the beginning of last month to connect with anyone at the IRS. All I continually get us due to high call volume we can’t process your call try again later. Are you kidding??? I need to know if I need to resubmit my taxes or anything at all and when I do get through they hang up on me!!! Y’all get paid to sit in each other’s thumbs because this is complete bullsh@#t!

      Reply
  12. I filed my taxes late March its been passed the 21 day mark. I spoke with someone today using the 1st method listed above and I was told to give it 10 weeks. {YIKES!!!!!} Has anyone else been told 10 weeks but received it before then. Or did you actually have to wait the entire 2 and a half MONTHS. Seems weird that they would go from 3 weeks to 10.

    Reply
    • I was told 10 weeks as well my 10 weeks is up on the 28th thats 3 days away! Hole they have it sent out cause this is ridiculous to have to wait a additional 10 weeks when all your info is correct and there’s no fraud or anything

      Reply
    • I file on feb 22 and had the WMR status for a few days and it went away it was a month before I called irs was told that it was in errors department to wait 10 to 14 weeks from the day I filed and may 5 would be the day to check it and for some odd reason I decided to check it and it finally said approved! It will be deposited in my Bank by May 5 and that day would be 10th week exactly I believe.

      Reply
    • I filed my taxes on March 11 and still saying “Your tax return is still being processed. A refund date will be provided when available.” and still waiting for my refund!

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      • I also filed early March, March 6th. It’s comforting to hear so many other people are experiencing this!! I have been so frustrated. Still saying “processing” to this day. I’m hoping it is just the 10 week wait, which will be up in a week or so now. Hope we all get our refunds! Haven’t been able to get through to irs at all.

        Reply
  13. I sent off taxes on 3/05, via paper (because HR said I had to for some reason…). Still no status AT ALL, asks me to re-enter and verify info. Called IRS on friday, got a lazy answer about things taking too long. The IRS Rep told me it was accepted after I asked but did not explain why there is no status on WMR website. Very nerve racking….

    Reply
  14. Option 1 worked for me. Keep trying until you are in queue! It’s been 7 weeks since it was put in. I called to make sure it wasn’t something we did wrong or wrong info. She said no, that it was a systematic error on their part and to wait at least 10 weeks! Good to hear it from a live person and not the website telling me it’s still processing

    Reply
    • My return was accepted 2/12 and still processing almost 10 weeks later. This is just unacceptable. We were told to file esrly and electronically to avoid issues, we did so what the hell is the hold up? My family is struggling we NEED THIS MONEY!

      Reply
      • I swear the american people need to file a class action lawsuit!! The “coronavirus” cannot be used for an excuse when everything else in the USA is open and running ex. (Las Vegas, The Banking industry, Miami beach, restaraunts).. the money hasn’t stopped why should ours?

        Reply
        • I completely agree with you! It has been nearly 14 months since the pandemic began. These agencies cannot continue to use that as an excuse. All of these other businesses and organizations have adapted. If you find out how to file that class action lawsuit, please let me know because I want in! I submitted my return on April 1 and when I tried to call, they wouldn’t take my call due to “high call volume.” They also owe me money from my 2016 return that I had to file late. They have had it since last June and I still don’t have a payment. They owe me five figures and I want my money NOW. They have no problem coming after us when we owe them. We need some laws on the books to hold them accountable!

        • I agree… This goverment are making this people more lazy, including the unemployment people who are not getting any effort to go back to work since they are getting good pay without working. All the people who work for the goverment are getting more lazy and they are backlog with past taxes, REALLY? come on you guys work from homes.. This is on acceptable

        • Can this be done, file a suit against them? It’s so wrong the way they do people. My daughter is a single mom, return accepted 3/11/21, today is 5/21/21 and no refund. It’s complete garbage, and I am sure they will not pay interest like they make us pay if we are late paying our taxes! One day late when you owe and you get hit with penalties and interest like crazy. Has anyone actually gotten their refund AFTER the 10 week waiting period?

  15. I finally got a hold of someone today- once all the buttons were pushed I was only on hold for about 30 min. I just left my phone on speaker and did other things while I waited so it was pretty painless. For reference I filed electronically and have been waiting longer than 21 days (~ 34 days currently). The person I got a hold of said I needed to wait 10 weeks from the date I filed before there would be an update to my return. At that time I can check the website to see what the conclusion is- I’ll either have my return approved or they will ask for more information. That my return (and theoretically many others) are being spot checked for accuracy. She said this is not the same thing as an audit and is due to the special circumstances of having received stimulus money this year.

    Reply
  16. I have been waiting for 10 weeks for my return and I finally got through to someone today. I was told I need to verify my identity and I can do that on their website! Guess what it won’t send a verification # to my email so I still can’t get in to verify my identity. So here I still sit and can’t do anything about it. The IRS website stinks big time! I am past being frustrated!

    Reply
  17. Has anyone who filed super early in February that had unemployment, and received their first or adjusted return? We had a baby in 2020 so we were told to file our taxes ASAP so we could get the full stimulus since they would use the 2020 instead of 2019. Well of course, it is still processing, and they used 2019 numbers. We spoke to our tax person and they see that since the IRS is auto adjusting the return based on the unemployment we paid taxes on, we might still be processing until summer!!!! It added about $1500 to our return, and we also moved in January of 2021, so any mail we might receive we most likely wont get, so I definitely need to call! Not looking forward to being on hold for hours.
    Is Wednesday afternoons still the best time frame to call? What number is the best?
    Thanks everyone! I hope all of us soon get out deserved refunds!!!

    Reply
    • Whatever number you call, when you do call, be sure and be persistent. I was calling on a Tuesday (03/17) at 7am when they open and getting a “we’re experiencing high call volume” type of automated message. So I would call back in every half hour throughout the day and receive the SAME message… it was driving me crazy!
      So, finally, between 4:41 PM and 4:43PM that Tuesday, I called and got the high call volume message, but immediately hung up and redialed continually, over and over, until finally on the 17th consecutive redial I got through to the regular IRS message. (You’ll know immediately, as the message sounds different)
      Once there, I followed the prompts listed in the article above and was put on a waiting list. However, instead of waiting on the line on hold for the next available operative, opted to be called back. I keyed in my phone number and was told that I would receive a call back in 29min. Sure enough, in exactly 29min I was called by an IRS rep.
      I used this exact method on the only two occasions that I actually got through to the IRS, and it worked great both times. The 2nd time I was told I’d receive a call back in 37min, and precisely at 37min later my phone rang.
      So hope that’s some encouragement;
      Be persistent and you’ll get through quickly.
      Just hope you get your return $$$ in April and not June, that would be a nice blessing :)

      Reply
    • I received my first return. Filed 2/4 accepted 2/12 and received my refund 3/31. I’m owed an extra thousand in federal and 400 in state. The IRS said they will start direct depositing the overpayment refunds beginning in may

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    • Here is a follow up to my previous comment. I filed late January and it was accepted Feb 12th. It is a pretty basic return because I am on VA disability so it’s only my wife’s income and claiming my child. I received my State return 6 weeks ago. It has now been 10 weeks so I called the IRS again today. After about a 30 minute hold followed by about a 10 minutes hold while the representative looked up my account, I was told that my return was reviewed by the error department 2 days ago and I should see my refund soon. The representative then stated it can take up to 8 weeks now to receive my refund and to call back if I haven’t seen it by then. I will just keep checking the IRS tool and waiting I guess. This time line is insane considering how basic my return is.

      Reply
  18. Used Turbo tax, filled early, accepted Feb 12. Got my state return in early March but still waiting for federal as of April 5th. I’ve called all the numbers listed in this article and in the comments and they run you in an automated circle. Some straight out tell you that your call can’t be completed. I collected unemployment last year and opted to have taxes taken out of the payments. Otherwise, my taxes were simple: single, no kids, no assets, etc. There’s nothing left to do but continue to wait and hope I see my return before my birthday in early July lol

    Reply
    • Same thing happened to me, I’ve gotten my state, but after far as federal, “still being processed” also, no kids, no assets, just basic employment taxes.

      Reply
        • Me too same exact date as well. Filed 02/28/21. Called Irs which they’ve stated it’s in the error dept with no error code. Irs rep stated it hasn’t even been processed. It’s just sitting there collecting dust.

        • Filed Feb 28, still nothing as of today, status showing still processing. I called IRS today 4/14 and they told me to wait a couple of weeks.

        • Accepted February 17th received State Refund still waiting on Federal it states still processing

  19. And to think its the people who need the money that work or worked hard and paid taxes are the ones getting screwed over. I have not received 2nd stimulus or 3rd and my tax return has been received since 2/12/2021. And yet there is heroine Addicts who don’t work or Do not wanna Work have had 1-2 actual jobs for SHORT time periods. And there running around collecting $600 a week all stimulus checks received buying hotel rooms getting loaded. yet my car blows up on my way home from work and could use that money to help with a car. and I have nothing. And the Heroine addict stealing from every store they walk in as they have always done, but now they get to wear a mask. I have 50/50 custody of my son yet he spends about 65-70% of his time with me where it is not cheap while his mom sits in her comfy house with mommy and daddy rent free paying for her schooling and works 40 hrs a week while her mom watches our son for free when he is over there. As I couldn’t recently afford any thing really I’m trying to do what I can from home selling stuff off. staying home with my son. But a Construction worker on a computer the last few years still seems as though it is my first time on a computer. or really dealing with the back end of things. And not by choice as before the pandemic I had just finished up chemotherapy For a blood disorder. Stressed out I have just about used up all my reserves and running on fumes overwhelmed tired and to top it off I have video off raccoons getting under my house. now I have to deal with that. Yet I cannot get answers for refund or stimmy but I’m sure my Ex got hers too. Venting one out waiting on a light of hope…..BWAHAHA that doesn’t happen to people like me. is it N9ne o’clock yet?

    Reply
  20. I electronically filed my 2020 taxes on 2/10, but I kept being rejected. Reason was the AGI (line 8b) I entered for security reasons didn’t match their records. I googled why this would happen as I knew it was correct. People said try putting a zero, and this worked, IRS accepted my return. This year they owe me (last year I owed them) and since I didn’t receive my 2nd stimulus ($600.) this was added to my 2020 return. Fast forward 4 weeks, still no return or my 3rd stimulus ($1400.) So I setup an account with IRS online and requested my 2019 tax transmittal. I saw they have no record I filed that year. I know I did as I mailed a paper return along with a check (I owed) and the check cleared my bank. So I figured I better call them to clear this up. I asked why I showed no 2019 filing and was told they are running behind and still haven’t processed it. They said it was received July 2020 along with my check. I asked is this the reason I haven’t gotten my 2020 refund and my 2 stimulus checks and she said it’s likely my account is flagged and put a hold. I said, so because the IRS is behind in processing my 2019 taxes (that I already paid), I am not getting my money. She said, it’s best not to file a paper return, there is nothing she can do and I will just need to wait. I called a week later and was told the same thing. As of March 30th…still no refund or stimulus.

    Reply
    • I am in the exact same boat. Everything to a T!! So are they saying we will not receive 2020 and stimulus until prior years are Processed?? I was told 10 weeks since I filed electronically and the irs could take up to 3 years for my paper return I filed in 2019. That’s what the irs told me

      Reply
  21. I was an early bird and filed 1/16/2021 it was accepted 2/12/2021 I have been trying every phone number they have and I can not get through. It says stilling processing. I have been a stay home mom for years and my husband was working i finally got divorced and got a job I did my taxes through TurboTax I have not received any stimulus and now that I filed it showed I would receive the previous stimulus with my refund but still nothing. I have 4 kids and my job doesn’t pay enough for child care I sinking really bad and I was looking forward to finally being able to support my kids on my own but with this whole situation I feel like I should just give up. I cant even get a hold of them to see if I did anything wrong.

    Reply
    • I got thought doing this. It works, but sometimes even after going through all the prompts, you get a recording to call back. Once I got through using English. Then a week later it wouldn’t work using English, so I tried Spanish, as I had called so many times I had memorized the prompts and knew what to punch. When the lady answered in Spanish…I asked, do you speak English? She did and helped me. Note: if the recording says, “thank you” for calling – hang up (waste of time, it will hang up on you), call right back until you hear “welcome” This is the recording you want…do not hang up, then follow the prompts below.
      How do you speak to a live person at the IRS?

      The IRS telephone number is 1-800-829-1040.
      The first question the automated system will ask you is to choose your language.
      Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
      Next, press 1 for “form, tax history, or payment”.
      Next, press 3 “for all other questions.”
      Next, press 2 “for all other questions.”
      When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
      After it asks twice, you will be prompted with another menu.
      Press 2 for personal or individual tax questions.
      Finally, press 4 for all other inquiries. The system should then transfer you to an agent.

      Reply
    • Don’t let go! Your kids are watching you ! You’re built for this $h!t ….u got this! Give the hell everytime you call and always get the name of the person you’re speaking with. Accountability is the boogie man of office admin. Stay strong!

      Reply
  22. I filed on 2/2, accepted 2/12, and not until 3/25 I checked my tax transcripts and saw 570, called IRS 20 times to finally got through, then the status of Refund Status changed. Main reason was I received the 2nd stimulus after I sent info to Turbo Tax. Here’s the number to call 1-800-829-0582, ext. 332. I called around noon time on a Wednesday and the wait was less than 20 mins. Good luck everyone.

    Reply
  23. I filed on February 9th; return was accepted February 11th. To date, I have received my stimulus but have not received my federal refund that was supposed to be issued on March 5th. The status bar on “where’s my refund” just shows that my return is processing. I have one job, no kids, not married, and I filed a VERY simple return (no assets, no savings, no properties, no businesses, no nothing). My banking information is correct and I know I filed my return correctly because I’ve been doing it myself for over 10 years with no problems. I called the phone numbers above umpteen times but I’m not able to get through. This is insane. The only thing I can think of that might be the reason for the hold up is that I was furloughed for 3 months in 2020 and received unemployment. I was notified by Turbotax that the gov’t decided not to tax $10,200 of unemployment, and that my return would be auto-adjusted. So, yea, this might be why I still haven’t received my refund. I pray to God that I receive it soon. I really need it for my move. I’m starting nursing school soon and am moving away from home and REALLY need my refund.

    Reply
        • Did she get less or more than 10K for unemployment?
          Every situation is different… I know some people who received less than 10K of unemployment benefits and received their refund in a week… and the other 3 people that I know, received more or less 20K, and have not received their tax refunds. They all filed in February.

  24. I filed my taxes on 2/12/21 got accepted.on the 13th of Feb and here it is march 26th and still nothing called on the 6th of march they said please.allow up to ten weeks to process the claim just like every one else the bar was there then it vanished and now it says processing that’s it like wth I got kids I worked my ass off for my money threw a pandemic like for real come on now

    Reply
    • Did you finally receive your refund bc I’m in the same boat return filed, accepted and my 21 day was 04/06/21 and nothing, still processing. When called said to wait 10 weeks till 05/25/21 then call if didn’t receive by then.

      Reply
  25. I filed my return 1/29/2021 and the IRS and State of Illinois both accepted my return 2/12/2021. For the 1st week it showed a status bar and then it disappeared. It now just says the IRS is still processing your return. I already received my state tax refund on 03/19/21, which is the first time I got my state return before my federal one. The worst part of the delay is it now means I will have to wait for a stimulus check in the mail. My wife and I have always filed direct deposit but for some reason when checking on the first stimulus check it said they needed my bank account information. Even after entering it in we received a check for the 1st and 2nd stimulus. For the 3rd stimulus it says we will get a check sent out this week, which means waiting 3 weeks or so for it to show up like the last two. The IRS said to file your tax return early to update your account information but obviously that didn’t help. I finally got through to the IRS today after calling about 50 times to get through and then waiting on hold 45 minutes. All they would say is that it can take 8 to 10 weeks to process your refund if you claimed EITC or ACTC (I only claimed the child tax credit). She told me to call back if I haven’t received it by April 30th. That is just insane. It is a very basic return.

    Reply
    • This is similar to my situation… files 2/15 accepted by its 2/16. I used TurboTax! Received my state one week later which was very odd being that I have always got my federal first.. filing status and dependents have been the same for years and my bank account information is also the same. Called the irs multiple times after it had been 21 days and First Lady told me nothing was wrong and that I would be receiving a refund soon. 2nd lady informed me that they were backed up and didn’t have enough workers to process the returns quicker and to just wait … now 3rd time I called a man told me my return was sent to the errors department for discrepancies and I have to wait 10 weeks… if the irs couldn’t fix the problem on their own then I would receive A letter about it so I have to fix the imaginary problem and after that it would take additional time to process it … it has been almost 8 weeks now and holding …. All I can say is WOW! I told that irs man due to the problems I’m having from this years tax return process I’m a bit Leary about filing next year.

      Reply
  26. Still waiting for my refund and stimulus. Filed electronically Feb 17th. Standard return. One job, one kid. Going to lose my car then my job if a miracle doesn’t happen soon. Send good thoughts to kimsalas and my boy here in Kansas. We are STRAPPED and need help now.

    Reply
      • Ken mine was accepted on 3/12, and the website STILL says it is being processed and a refund date will be provided when available. I have been calling all the ways provided above and wait on hold forever, until I cannot hold any longer because of other things that need to be done in my life!!!!! This is the first year EVER that I received my state return first. I am going crazy!!!! I am on hold yet again as we speak and will update on here if they give me any useful information.

        Reply
        • That was the same with me Mine was accepted on 2/12, and the website said it was “Still” being processed and a refund date will be provided when available”. I never called because I saw most people here were getting brush off answers when they could get thru. But on 3/24 @ 5 AM I got my bank alert that it was deposited. So I know this suck, but it will show up eventually. I thought my ex may have tried claiming my daughter when she was not suppose to but It showed up. Good Luck Guys!!

      • Accepted on 3/11? You sure you don’t mean 2/11? Because 3/11 isn’t a long wait. ..just want to confirm because mine was accepted 2/22and still no money

        Reply
  27. I called today and got through with option 2. I went to spanish speakinh agent thinking there would be less of a wait. Waited 45 min. Finally I got to talk to somebody. She only told me the same thing as the where is my refund page and app. STILL BEING PROCESSED ETC.

    My taxes were accepted Feb 12th and still waiting on refund.
    I have two kids. Also the stimulus didnt count my newborn (born in 2020) so im assuming the IRS used my 2019 taxes instead of the 2020. Filed electronically ( and direct deposit)

    Reply
  28. I left a comment saying I was having same issues as everyone above. filed on turbotax, direct deposit, was accepted Feb 12 th, getting CTC & EITC. Got through using the number above & was told 10 weeks. I gave up looking at the where’s my refund website. Decided to look 2 days ago and the status bar was back, my claim was approved, and supposed to be deposited in my account on the 24th! Just thought I’d share the good news & maybe some other will end up in the same boat as me. So instead of 10 weeks or more, it ended up being more like 6 weeks, but I’ll take it!

    Reply
    • That’s good to hear hope they are there..I have tried an tried I also use turbo tax ..But said once irs has it they can’t do anything …And good luck with irs..There no help either….

      Reply
    • Thanks for the update. Hopefully mine will be right behind yours as I also was accepted on 3/12. Just wondering if it was deposited yesterday as it stated on the website???

      Reply
    • Having about the exact same experience but still mine is saying “still being processed” hopefully I can be as lucky and have my return soon in my account….this gives me hope.

      Reply
  29. Has anyone been able to get thru to the IRS this week? Our return was accepted on 2/14. And nothing since then. I am unable to get thru. I have tried both phone numbers. Is there another way to reach anyone?

    Reply
    • Yup I just called minutes ago. On hold for about 22 min. The lady got my info then brief 5 min hold then said allow up to 10 weeks for refunds due to delays. I called 1800 829 0582 did not select option 1 when it asked for extension 652 then wait.

      Reply
    • Same for me as well, I filed taxes through Turbo Tax, just as I have been for the last 5 years or so. I did mines on the 9th, they were excepted on the 11th. Bars where there for a few weeks. Then went away. I’ve tried calling several times. I’ve had the same job for 4 years. My 3 children and no check. This is insane, and un caused for.

      Reply
  30. Has anyone been able to get thru to the IRS this week? Our return was accepted on 2/14. And nothing since then. I am unable to get thru. I have tried both phone numbers. Is there another way to reach anyone?

    Reply
  31. All if you haven’t check the status of your refund today you may wanted. My return has finally been accepted and the refund will be in my account by 03/22.

    Reply
  32. Filed on the 10th Federal Accepted on the 12th State Accepted on the 14th It’s March 17th … Nothing, neither Fed or State. At least Colorado sent a check, still don’t understand why because I efiled and set up direct deposit, but AT LEAST they gave me some info… Assuming that since my state will be a paper check, my Federal refund will also be a paper check. I just don’t understand why, or why they can’t update that where is my refund USELESS tool if they’re not trying to pick up the phone and speak with no one. This is INSANE. 5 weeks and nothing at all. A few comments state that the IRS said that the 21 days are not supposed to be counted including weekends and holidays, which is crazy because I always get it before the 21 day mark even with weekends, but even if that is the case then my refund is officially three days late.

    Reply
  33. I have read a few comments, stating that they were sent to the error department, because they are behind. I can’t get through on the phone, so I don’t know what my hold up is. Accepted 2/12/21, and no update on the where’s my refund website. I don’t wanna hear, there is an error on their end. Seems like bull to me. I would rather them just say we’re behind in issuing out refunds this year. Them putting people’s taxes in the error department unnecessarily, as a way to buy them some time, seems shady to me. For myself, I have the same preparer every year (me), file the same way (head of household), same dependent (child), same job, same account to deposit money into….there is no error.

    Reply
  34. Ok so we filed on 2/16… accepted 2/17… Waited their asked 21 BUSINESS
    Days…. So this am (3/17/21) I called the 800# with the ext as above…. When she goes to look… She tells me EXACTLY what the irs wheres my refund tool… Sill being processed….when I asked her WHY my refund is STILL BEING PROCESSED, well we have to check and make sure your information is true…. Hello….. My w2s ain’t going to lie.. I filed through H&R block… It’s not AMERICANS Fault that S*** virus hit…. Just do your job and Get ALL these family with Children their returns….. Hello All Family’s need their returns….

    UGHHH Sooooo Over the IRS/Government… Yes they are short staffed…. So let People come back to work..
    Stop giving Stimulus out to people in Jail…
    Focus on getting Working people their Tax Money…..

    WE NEED OUR MONEY…..
    So now guess I’m waiting 10 Weeks from 2/17… Hopefully everyone else can recieve theres b4 10 more weeks pass putting Americans that much further in debt….

    Rants over….

    Reply
  35. Mine was accepted on 2/21 for federal and 2/22 for state. I got my state back and nothing for federal. I didn’t get the second stimulus check and the 3rd says they don’t have enough info. The IRS should cut their losses and pay the returns and be done with it. Call 2019 and 2020 a loss and just move on.

    Reply
  36. like many people here i filed a few days before the 12th through TurboTax and set up for direct deposit with the same account I use every year. Taxes were accepted Feb 12th, status bar was there for 2 weeks till it disappeared with the “still processing message…” I have a simple return, one dependent, & recieve the CTC & EITC. Usually i have no issue & get my taxes back within 1 to 2 weeks after filing. I tried for weeks to get through with nothing. Until I found this article. I tried the 1 800 829 1040 with no luck just due to high call volume call back and it hangs up on you. So I started calling the 1 800 829 0582 with ex. 652 and it finally worked! took several times of trying and being hung up on due to high call volume, but ended up getting through to a live agent & only had to wait less than 10 mins. Getting through didn’t do much though. was told there was an error message that I have to wait 10 weeks from the date of acceptance for my refund, or some form of correspondence. That it is possible it could be before 10 weeks, but they are told to say 10 weeks. Also that there was nothing wrong on my end, and nothing I needed to do at this time besides wait & keep checking. So I’m assuming from other comments that my error message meant it was sent to the errors department. Seems a lot of people who used online tax prep sites & were accepted feb 12th with CTC are having issues. You file early thinking you’ll be first in first out, which the irs claimed and somehow ended up being first in last out, everyone after me I know already received theirs. just have to hope they figure this all out before the 10 weeks, & I wake up to it in my account one day soon !

    Reply
    • I’m in the same situation got my state even see the third stimulus pending in my account but no federal same job same kids nothing more and still nothing this is the longest I ever waited and can’t get thru to no one

      Reply
    • Same Identical issue, almost word for word. 10wks and nobody could give me more info! Just tell me the error and let me fix it so that process won’t take any longer. My taxes are pretty cut and dry, no itemized anything and still I wait. Grrrr

      Reply
  37. Although I only read a couple of these comments mine has to be among the top frustration situations (not trying to sound conceited, I apologize if I do!) So I separated from my husband (now 17 years of marriage, still no divorce since he won’t file and I don’t have money to file yet) on June 24th, 2019. He basically kicked me out bc I can’t have children and now he has had an epiphani hat he really can’t live without children. And he refuses to acknowledge my existence and blocked me every way possible. So last year I began trying to file my taxes but didn’t have access to previous years return for agi. This was right at start of COVID pandemic so lucky me! No irs phone lines open or tax prep offices! I have no financial account I.e. mortgage l, student loan, or credit card as my husband gave me bad credit bf I even had a credit score (I was 17 when we married in 2004). So I had to buy time waiting for irs to reopen or the tax service I used last year -Jackson Hewitt. I finally received slight break and j.h. Office opened two days a week for 3 hours each day! Go to office explain my situation get printout from prior year and input agi into my prepared efile with h & r block and receive message; your fed return was rejected bc the Ssn you entered matches one listed as the dependant on another tax payers return! My (ex)husband filed me on his return without my consent or my consent to esign it! Drive back to j.h. Office show message to tax prep lady who gives me irs phone number and have a good day. So I file my identity theft affidavit and get my reference #. Speak to irs rep who confirms I’m taking right steps and I prepare/mail paper return. First stimulus payment went to my husbands bank account(he shut down our joint account two weeks after we seperated). So second stimulus comes around and I thought it wouldn’t happen again but I was wrong straight into his account. I call irs for like the 5th time wondering why their system didn’t flag my payment in regards to identity theft issue and she says it did flag most situations but not yours. But told me to file ASAP for this current year and claim recovery rebate credit. So I did my efile middle of Jan. It was accepted by irs feb 15th and showed status bar until 4 days ago when it changed to irs is still processing your return and will give you a refund date when available. Oh and I gave irs my new address and telephone number and they changed it to my new info in their system bf second stimulus went out which added to my anger when my payment went to my ex not me. They sent me back my paper return in Jan bc I forgot to sign it of all things. So mailed it back jan 11th, still haven’t received that refund either. My identity theft case is open and active and irs says to give them till the end of April to close that case. Now with the third stimulus payments being sent out I just hope it actually comes straight to me and not my greedy selfish husband! First thing I’m doing when I receive my money(if I ever do) is filing for divorce as I’ve had to suffer through two “anniversaries” even though we have been seperated now for over 1 1/2 years. Irs phone lines and website are a joke and the reps when I call don’t know anything and usually they want to turn it around to where it seems I’m at fault somehow. I spent three hours waiting to speak to a rep the time bf last when I called. And I’ve called them prob 15 times in the last year to no avail!

    Reply
      • So I filed with turbo tax on 2/22 my federal was accepted on 2/22 and state was accepted 2/23. I spoke to someone after the 21 day and they stated my return was in the error dept. I called back March 26th they told me again my return is in the error give it 10 weeks from the date my return was accepted and call back on May 3rd if nothing is in my account. My 10 week will be Monday I pray the status changes on WMR. This is ridiculous and they need to stop putting everyone returns in the error department and hire some more staff . People have bills and family to take care of. Good luck to everyone going threw the same issue.

        Reply
    • Same situation for me. Even tho finally divorced in December, this stimulus is scheduled to go into his account AGAIN, and I filed my taxes EARLY this year,! Which are being processed !!! FML

      Reply
  38. Filed on 2/13/2021 using Turbo Tax.
    Accepted by IRS on 2/14/2021.
    Opted to be paid via Direct Deposit.
    I don’t have any kids.
    As others have mentioned, the “Where’s my refund?” page’s status bar depicting the phase of my refund disappeared after 5 days, and currently displays, “Your tax return is still being processed.”
    Since IRS never direct deposited the stimulus money and failed to mail me a check, I was forced to include a claim for the stimulus payment in my return.
    27 days after my return was accepted, I received a letter in the mail from the IRS saying there was possible identity theft and, “…we need to verify your identity before we process the income tax return, issue a refund, or credit any overpayments to your account.”
    Couldn’t register on the IRS website and settle the matter online since I don’t have a credit card, mortgage, student loan, home equity loan, or home equity line of credit. I am now forced to call them using a number given within the letter, and have in hand during the call ALL of the following: the letter, current tax return, any prior year’s tax return other than current year, and supporting documents for each year’s tax return.
    As the letter arrived on a Saturday, I have to wait until Monday at 7am to call and sort this all out.
    The letter mentions that once my identity is verified I must wait up to an additional 9 weeks to receive my refund. Hopefully it will be sooner than that for all of us who have been inconvenienced.

    Reply
    • Update:
      On 03/16/2021 I called the number on the letter I received; got through and spoke to (much to my astonishment) the most pleasantly helpful person who easily cleared up the identity fraud mishap and assured me that the return refund would be processed much sooner than the nightmarish additional 10 weeks that was originally foretold.
      Checked the Where’s My Refund page on Saturday, 03/27 to find the status bar had reappeared, my return was approved, and my refund is scheduled to be sent Friday, 04/02.
      So, there’s promise for a earlier reception
      Hope everyone gets their money sooner, too

      Reply
  39. Is there any way to set up a poll and allow us to actually figure out how many are still in limbo regarding refunds?

    Maybe a few polls to gather info, regarding CTC, EITC, and ACTC.

    I’m thinking they flagged all the accounts.
    Or maybe they flagged several groups over a few week period.

    Generally we get our taxes back around 10 -14 days after filing, and that included the direct deposit.
    This year we filed around the same time we always do, middle of February, and we’re still processing. We have a large family, but all of our children are claimed by us every year, so, I hope we’re not erroneously sitting in the errors department.

    The bar disappeared Wednesday, which is probably just due to high webpage volume, but it went from “processing”to “still processing, a date will be available” but no actual date given.

    Now they have been tired in with a third stimulus and it’s going to mess the process up even worse.

    The IRS has made it very clear that they are short staffed and the “speaker of the house” and the “president” thought it was a good idea to pass this stimulus in the middle of tax season. Maybe if the speaker of the house would have followed up with the president at that time, we could have gotten the 2k$ checks in early January and we wouldn’t be in this boat. But her bias stood in the way of her doing her job. People who won’t be relying on tax money or a stimulus are quick to screw things up for those who are in desperate need.
    While they added that illegals and their non tax paying, non social security number having family member can apply for the stimulus, the surge of immigrants isn’t going to help the irs get refunds out to citizens any quicker.
    Maybe if our government put Americans First’ instead of Last, we wouldn’t even be making time to complain, after all they are supposed to be working for us, and no one consulted me about opening borders and passing our free money…

    Reply
    • Are you seriously trying to blame Nancy pelosi for this? And immigrants that have no social security number so therefore don’t get stimulus money.

      Notice not a single Republican voted for the stimulus this time around and the only reason trump supported the last round was to say F off to McConnell. Good god. The irs is a mess but you’re blaming the wrong people.

      Reply
    • Do you think ripping kids from there parents was a good ideal? You sound like a Trump supporter. Careless and heartless. I am an independent and I think that we have a long way to go, but to deny kids to enter this country is wrong. Do you have kids, if so, how would you feel?

      Reply
  40. I filed my taxes on Jan 11 and they were accepted Feb 12. Status bar gone and only say still processing a date will be given when available. I had a chance to speak to a lady and she said you have to wait 21 days. The trick was you count from the acceptance date but not holidays are weekends. So if you filed on the 12th and got accepted your 21 days will not be until March 15. Guess I’ll wait and see.

    Reply
  41. I filled and got and accepted on 2-13 it’s been past 21 days I have called the irs everyday this week and I cant get through. And yeah I have ctc and eic. but ppl i know have same credit did there’s 2 weeks later and have got there’s back . Why are skipping most the first accepted refunds and doing others. My taxes are easy as pie . 1 w2 and my depends thata it that’s all. My refund also includes my stimulus. I think this is complete bs. Were in a pandemic and there holding ppl money. So unfair and 10 extra weeks for no reason is bs. They asked us to file early and now they punish us .

    Reply
  42. I filed 2/11/2021 federal was accepted 2/12/2021 and state was accepted 2/13/2021they have now sent me two letters informing me they took my State and 30 days in I still haven’t gotten my federal it can’t be tracked on any sight and I’ve called the IRS 100 times with no luck talking to anyone but once and she transferd me and when she did that I got hung up on smh.

    Reply
  43. I am using Tax Act Submitted my return with EIC and Child tax Credit on 02/12/2021 and was accepted on 02/12/2021 it has been over 21 days with the same information on the IRS web page as everyone else. Called the number and followed the instructions to get a live agent but it say they are not accepting calls at this time. Does any one have a clue to what’s going on? Read on Yahoo news that we should receive by March 22, 2021. Already receiving Stimulus money on March 17,2021

    Reply
    • Same here used Tax act, it was accepted Feb 12 with Earned income, still now 3/13/21 nothing or no stimulus , Federal income tax still says pending, getting frustrated , and bills are piling up and about broke. Called IRS also a bunch of times , never get through. WHAT IS THERE ISSUE THIS YEAR>>>>

      Reply
    • Daniel,

      The problem is IRS is behind and short staffed. To buy time I read that they sent over 7 million returns to “error processing” to buy time.

      Keep trying to get through to the IRS, I finally did and was told there was a problem on the IRS side. There is not much we can do at this time.

      Reply
      • Filed on the 10th
        Federal Accepted on the 12th
        State Accepted on the 14th

        It’s March 17th
        … Nothing, neither Fed or State.

        At least Colorado sent a check, still don’t understand why because I efiled and set up direct deposit, but AT LEAST they gave me some info…

        Assuming that since my state will be a paper check, my Federal refund will also be a paper check. I just don’t understand why, or why they can’t update that where is my refund USELESS tool if they’re not trying to pick up the phone and speak with no one.

        This is INSANE. 5 weeks and nothing at all. A few comments state that the IRS said that the 21 days are not supposed to be counted including weekends and holidays, which is crazy because I always get it before the 21 day mark even with weekends, but even if that is the case then my refund is officially three days late.

        Reply
  44. I am using Tax Act Submitted my return with EIC and Child tax Credit on 02/12/2021 and was accepted on 02/12/2021 it has been over 21 days with the same information on the IRS web page as everyone else. Called the number and followed the instructions to get a live agent but it say they are not accepting calls at this time. Does any one have a clue to what’s going on? Read on Yahoo news that we should receive by March 22, 2021

    Reply
  45. I finally got ahold of a very nice gentleman today after trying to call for 3 days. I’m a little over 21 days. He said it’s in the errors department but it’s highly likely that it’s because of claiming the child tax credit, that they get a lot of false claims and they send it to errors dept just to make sure it’s accurate. He said if we haven’t received anything in the mail yet, or very soon, that it’ll probably be fixed on their end. But, since it IS in the errors dept, we probably have another 7 weeks to wait. I mean…we have 6 kiddos so I’m sure that’s why ours is over there. They were probably instantly thrown off by that.

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  46. I did follow all of your instructions!! So very helpful, thank you!! Was on hold for 20 minutes and then I got hung up on they accepted my refund February 12th and here it is March 12th

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  47. I file 01/13 accepted 02/12 I have dependants and I have not received my refund either. I did this process all I got was due to high call volume please contact us later. Now we’re getting this new stimulus starting today so idk when it’ll come through. Gl everyone its coming…eventually.

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  48. My refund was accepted on Feb 12 also and I still have not received my refund. I never had this issue before. I never received a refund date. Mines is direct deposit, the same account that I have had for YEARS. The where is my refund page, doesn’t have a status bar, letting my know what phase they are in with my refund. It was there for maybe two weeks, before it disappeared and was replaced with “Your tax return is still being processed. A refund date will be provided when available”. Now if there is a delay, with people who refunds was accepted on 2/12/21, then they need to do a mass generic memo stating so. You can’t get through on the phone, this is frustrating. I feel like we should receive interest on out LATE returns.

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    • Ive been reading through all of the comments on this thread and it seems that everyone who had the status bar at first on the ira portal and then it disappeared is now in the errors dept. Itll be an additional 10 weeks for them to get our refunds!!

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      • I was in the same boat as everyone here. I checked my refund status and it is back up and says I should receive my refund by the 29th. Fingers crossed.

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        • Ain’t this a joke been waiting an waiting for my tax return now I finally getbin touch with someone an they tell me I was flagged for identity theft ……..really so mad ….filled with turbo tax 2 years in a row wtf this is so wrong ……….

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