Many tax filers are again seeing the message below on the IRS’ Where is My Refund (WMR) page or IRS2Go app days after their return is filed and accepted by the IRS, including after PATH restrictions have lifted.
Unfortunately this message just seems to create more frustration and confusion for many filers, because it does not tell them much.
In this article I will try and shed some light on what this general IRS message means for your tax return processing and potential refund payment timeline.
Feel free to leave a comment below with your individual circumstance or experience. As you can see you are not alone.
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What Does This Message Mean?
This processing message is essentially the default IRS notice that pops when your return is likely to take more than the standard 21 day IRS refund processing timeline.
Unfortunately for many tax filers it will mean a delay to their refund payment and a likely downward adjustment or offset, if the IRS cannot reconcile the amounts claimed versus what they have on their records.
Many filers have also reported seeing more details on their tax transcript following the message. This is generally shown via transaction codes 570 and 971. See more in the sections below.
The reference to Tax Topic 152 in the WMR/IRS2Go status box is a general or informational link to their standard refund processing timeline and potential causes of delays.
It is basically the IRS telling you to stay patient and hold on until they finish processing. It also lists several reasons why your return may be delayed, in order to set future expectations.
There is nothing you can do at this stage and often this message results in your status bars disappearing or your tax transcript showing “N/A” for filing activities in the current tax season.
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Options and next steps
You can try and use your IRS master file cycle code on your account transcript to get more insight, but this may be of limited value in understanding when your return will progress to the next stage of processing.
Once your tax return does progress (anywhere from 2 to 6 weeks) it will either go for further manual reviews, a more comprehensive IRS examination, or you will be notified that the refund was adjusted (TC570) or offset (TC898), before the final refund amount is paid (TC 846).
Note that in some cases this message may also be the result of pending identity verification checks (e.g. via ID.me) that that IRS is waiting for the filer to complete or respond to.
So ensure you check your mail for any official IRS letters or your IRS account, that require you to take action on an IRS request.
Tax Season Update – IRS refund delays
The latest tax season seems to going much better than last year, mainly due to increased IRS staffing and no new pandemic stimulus or expanded credits to administer.
But there are still delays and despite on time PATH processing, there is clear frustration and stress being expressed by many tax filers.
Per the IRS operations page for the current tax season, where the extended delays have been acknowledged, the IRS is saying it can take 60 to 120 days for them to deal with tax returns that require special handling. This is two to three times what it normally takes.
Other causes for extended delays are due to the manual processing of past year amended returns and tax returns which still need to be adjusted for incorrectly claimed refundable credit amounts related to the EITC, RRC or CTC. The backlog however is much smaller than a few months ago.
While tax returns are opened and processed in the order received by the IRS, they have also said that paper filed returns, filings with errors or missing information, or where is suspected identity theft or fraud, will also face longer than normal delays because of special/manual handling required to resolve issues.
The IRS will first try and fix these internally before contacting the tax filer, which is why you may be seeing the return processing has been delayed beyond the normal timeframe message on WMR or IRS2Go.
If they cannot fix it they will contact you (via mail) and update your processing status and subsequent tax transaction codes accordingly.
Contacting the IRS for refund processing delays
Many have tried contact the IRS to see if they can find out what is taking so long with their refund.
But getting a live agent has been a challenge, and even when they reach someone they are basically told what I referenced above. You can see more feedback and examples in the comments forum below this article.
Until the IRS finishes processing these under review returns, a lot of their customer service agents will not know much more than you are being told.
They may however have more insight into the root cause (e.g tax credit reconciliation issue, identity related delays) but they will still need to wait till a formal determination is made and the next steps determined.
The good news, and I wanted to finish this article with some hope, is that select filers are seeing a faster than predicted turn around in their refund payments, even if they see the above message. So fingers crossed that the IRS is able to move faster as tax season progress.
See more on this topic discussed in this related video.
How Long Is it Taking For Refund Payments After This Message?
The good news is that many tax payers are reporting a change in status from “processing” to “refund sent” within four weeks, versus the 90 to 120 day official guidance.
Messages like the one below are appearing more frequently, showing that the IRS is now processing backlogs more efficiently. Good news for those stuck in this situation!
329 thoughts on “We Apologize But Your Return Processing Has Been Delayed Beyond The Normal Timeframe”
Well as of yesterday its been 26 weeks since they received mt amended return and the problem was i got the wrong amount from the unemployment to claim when i did it first i received only 345 after realizing the amount withheld was more like 2178 i repaid them the 345 and they owe me 2178 well goin on week 27 and still waiting
Filed back in March. It still shows “we apologize”… I’ve had to create an ID.me account and no word. I requested transcripts and it doesn’t show any return at all for 2021. I don’t get it. Over 6 months and nothing is being said. I have called every day Monday-Friday for 2 weeks and still can’t get in touch with an actual person. This is so stressful. Need my return for a place.
Same situation here. After two weeks the yellow bar disappeared and it just come back in January after 10 months my returns were accepted.
People I have realized that no matter what they say about delay timeframe look at most of filed around the same time right!!! See if you have had a x amount of days first accepted by the IRS, then receive a letter requesting for 120,90, 60 days no result right. Okay, you receive another letter requesting for 120, 90, 60 additional days face the rhythm of the drum beat tax season no different than any other tax season. Everyone is probably low income people being lied to , yes some of us may owe them money but if you filed electronically the computer detect the problem(s) right the computer let them knew exactly what the problem was to fix the problem but we have not received one reason why or what reasons we are delayed beyond the normal time frame. After the first 120, 90, 60, days they should’ve responded with a due date. To many red flags as to the delay. They said they fixed the problem but worse results. I am a diabetic, four children, wife, paying child support, bills fallen behind still delayed beyond getting a DD update going on 7 mo’s now. I don’t have gas, barely paying bills; things getting cut off and paying extra for that which causing a greater problem. Again I met 60 more days still counting with no deposit, no letter yet and they told me around August 11, 2022 that I am going have to do an Amend tax my reply to them was if I needed to do that what 6 month later when you should have gotten me to do that in the beginning of the process. Now I have to wait 5 more months to get the status of my refund the letters I received doesn’t add to what’s really happening at this point. I guess I have to wait for some more days requesting for additional 60, 90, 120 days. Really starting from the beginning. Now people think, do the math.
The IRS has got to do better. My daughter is starting college soon and I need my money to help her pay part of her tuition.
Can someone please tell me if i dont owe irs any money and a refund is owed to me is it ok i didnt do my taxes untill july 2022 for my tax year 2021? I heard you have to do them by a certin date but when you owe them money but when your owed a refund u can do them all year long without needing to ask for a extention … is that true? Do i really need to ask for a extention even if i dont owe them and im owed a refund? Or is that for people who owe them and they requier that cuz they want there money then if ur late they charge a late fee? And i did them july 16th 2022 they were acepted july 18th but never aprooved then after 18 days it said we apolagize your refund is taking longer then expected code 152 i havent got a letter and in 15 days i got my 223 for state refund but nothing for federal its now been passed the 21 days so idk whats going on idme wont let me set up a account so cant see transcripts im supper confused anyone get that msg of refund delayed longer then expected then get in a week or 2 later? I just never got aprooved for state or federal just a acepted and then got state but not federal i wonder if i couldnt do them since i did them in july 2022 … anyone have any info or your opinion or answer to any questions please ..
Filled few days before deadline, still nothing, no word from IRS, no letters, nothing. Same message appears “We apologize, but your return processing has been delayed beyond the normal timeframe”
I filed just before the deadline as well and it’s now middle of December and I have been seeing the same messages as you. Holidays are here and I’m stressed out and was hoping it would be here by now and nothing. Have you received yours since making this comment?
I filed with Tax Act on 4/5/22 and it was accepted on 4/6/22.
now it has been almost 3 months and the same msg as above.
I sure hope they plan on paying interest since they are holding our money so long :-(
Same I filed Feb 7 and got a letter saying they needed 60 days then 69 days came and got another sayin they need an additional 60.. tried callin but nothing.. it’s almost been 120 days and still haven’t heard or got anything.. it’s very frustrating
I filed with Turbo tax on Feb 5th it was accepted on Feb 6th…. Still waiting for my refund.
In 2020 with lock down my w2s and information were locked down and disappeared with tax preparer for 2019 so I did what irs said and made account for nonfiler to get stimulus. It was accepted and so was my direct deposit info yet I got nothing. In 2021 I was told to go to where’s my refund and 4x was told it was processing. Nothing! In March 2022 I finally find my w2s and papers take to another preparer and it’s filed. Accept and reject in a week for identification so I get a pin after a month and accepted again. Now nothing!!! This is a crime and unacceptable
Yes they suck!!!!!! Filed my 1040x . They received it March 17th. They told me it could take 6 months to process . 30 weeks is what the rep told me.
I filed a 1040x in March to be exact March 8th and here it is August 18th and I still have not received anything
I filed February 4th and it was accepted the 6th, after the 3 weeks it was supposed to take I started getting antsy so I tried calling with no avail!! Then March 21st comes and in the mail I have a letter telling me they need 60 days to finish processing my return but need no information from me at this time! So, DANG but whatever flash forward May 12th just 9 days before my 60 days are up and I receive yet another letter that they need yet another 60 days but still no information from me is needed now here we are June 29 and I still have no money and 2 birthday parties for 14 year olds on Monday July the 4th and I have nothing for them for their bdays or party supplies NOTHING !!! Do you think they give a shit NO!! If we owe them we must pay or they take everything we own but when they owe us HURRY UP AND WAIT!!!
I filed 02/20 gotten alot of the same messages as everyone else. The only thing their automated system is doing is causing the delays on purpose almost automated to lower income Americans and for what for to make is work 3 jobs instead of two? All the dates I see are the same is when the irs is sending. This is on purpose! What are they planning? We should be worried I think!
Why would they be doing this to lower income people?
My situation is similar…last year they held my refund for eight months, this year it’s six months and counting!
So much for the sooner you get my federal taxes done the sooner you get my federal taxes back prices going up and no money. You guys got my stem, check out no prob, i hope I get interest.
I filed on Feb 24, accepted on Feb 25. After three weeks, I got the message “We apologize, but your return processing has been delayed beyond the normal timeframe.” Today, June 3rd, nothing has changed. This is the first time something like this happens to my Tax Return. No light at the end of this tunnel apparently, just wait…
Same here. I filed on February 24. It’s now June 14, and still getting the “We’re sorry…..” message.
If it ever turns out I’M late filing my return to the IRS, I’m expecting that all I need to do is attach an “I’m sorry…. “ message to them. No harm no foul, right?
I found a 1040x on March the 8th here it is August 18th I still have not received not check dime Penny or nothing and if you owe them they would want their money ASAP I don’t understand the internal revenue there are no different and no one else when the pandemic hit everybody has someone went back to work and they still slagging
They are no different than anyone else. They do it because they can.
Have you gotten your refund yet?
After 120 days they sent me another letter saying they need additional 60 days I filed February 4th…. Smh I just don’t understand it I’m beyond frustrated no gas money got laid off for my job no food stamps just give me my money please
Ugh same thing with me submitted mine on January 26 and it was accepted the 27th I was supposed to have it by February the 25th. Then I get the sorry we apologize your return is taking longer then it should… then I was told it’ll take anywhere from 60-120 days we’ll here I am in July at 112 days and no letters or calls… no answers what so ever. But never have a problem to go into my personal account and take money out of freeZe my account. Jaime Lee
Did you ever get it ?
I filed in the beginning of feb. I’ve been seeing this message since. I received a letter in the beginning of April stating they needed 60 days to make a decision. I’m hoping and praying that it means I’ll get it in the beginning of June. I’m a single mother of three. I pay all of my taxes. I’m in need of this return because everything is so pricey right now. Please pray that I get it once those 60 days are up or sooner
I pray for you.. Iam in the same boat as you.. I sent mine in march 2. Then i had a mistake they fixed it march 15.. Now iam still waiting.. It going on 74 days. I hope i get mine june 1 too..
I’ve gotten the same message and the same notice around the same time. I look at my transcript as far that goes it said I was to be credited my amounts 4-15-22 its seems like they have an automated system to delay refunds. Rather than process them… why do they have up their sleeve and why?
I got my 60 day thing in April may and still haven’t gotten mine? Have you it’s a day before July now and im a single mother praying as well!
I filed on February 11th through turbo tax and still haven’t gotten my taxes been getting the same delayed massage for months this said about 4 weeks turn around been 2 months almost my 21 days oh waiting
I filed on March 4. Useing tubro Tax. It was accepted. An now all I get it this message saying that it will take longer time span. My son filed two days before me a already got his back. This is not far. To hold on to other people’s money. Thing are going up. Gas food every thing. I WORK AND PAY MY TAXES . What does a person need to do. If we had to pay the IRS back they do not gave you this long to pay then back. We need are money .
My app said my refund was sent March 23 2022, and should be received by March 28 2022. It is April 4 now and I still have not received it. My bank is no help and I can not reach anyone at IRS. My bank account information is correct as is the name on the account. I’m not sure what to do or if it might take longer than 5 days to receive it.
After 120 days they sent me another letter saying they need additional 60 days I filed February 4th…. Smh I just don’t understand it I’m beyond frustrated no gas money got laid off for my job no food stamps just give me my money please
Funny. My return filed date reads April 11th 2022… not a refund date. My file date!! Lord help me I filed in Feb. They are predicting a future that is wrong.
does anybody have a good number to call?
Hey i found this info it helped me get thru to the irs once call 1 800 829 1040 then follow the prompts
1 for english
2 for questions about your personal taxes
1 for a firm already filed
3 for all other questions
2 for all other questions
Then when they ask you for your social security number DO NOT ENTER IT!
they will ask you twice
Then press 2
Then press 4
Thank for the road map for getting to an actual human being!
On hold now…estimated wait time is 30-60 minutes!
Had a baby in 2020 and 2021 and my 6 year old son we are struggling I work 32 or more hours a week it’s so frustrating seeing the same message. I filed in January 24 2021 I even had a to show the IRS my license and face on a video call but still nothing this is ridiculous.
2022 not 2021 lol
What topic 151 appeal rights and that they have all my information but it’s being reviewed for 5 months now like wtf really going on
I e filed Feb 4 got approved Feb 5 and I’m still waiting for my tax return . It’s very frustrating
Trying watching the videos on youtube about tax returns where they post numbers of different sections in n the irs if it’s past 21 that’s what I did yesterday I got a return date the only thing is they said they adjusted it and took off $5000 which gave me an instant headache but at least I my my date is the 23rd
How long was your total wait time from the time the “we apologize” message displays did you receive your refund?
Me too i need my money
I filed feb 15th and WMR says they are still processing a date will be available when the get one…..Transcripts show no updates….called IRS finally got a hold of a live person just to be told I have to wait 120 days…..but what happens after 120days……it’s been 4 months, still nothing…..I’m behind on all my bills….so frustrating……
I file feb 2 2021 and still nothing. It is sayn when we are sorry delayed. And when call I she said I was getting a letter CP05 and that mines review. And I never had this to happen and I file my same children every year. And didnt my advances payment or my 3 stimulus check.
So what happened with the letter you received and the outcome? In same boat now.
I filed on 1/24 and it got accepted the same day, after 21 days changed to delay message & STILL nothing. Transcripts say n/a this is STUPID I know everything is correct
I’m exactly the same. Accepted January 24th. No change. No notice.
Filed end of January. Soon got the code 152 “We apologize” etc. Signed in via ID.me and downloaded the Account transcript for 2021. That’s saying Refund Issued March 16 so next week. No adjustments made, claimed the ACTC. Good luck everyone.
Did you have a 570 code on your transcript?
I’m seeing everyone say they used ID me to get their transcripts but I’ve had an account since September and don’t see anything with the word “transcript” or “irs” on the site. I checked everywhe. I’m so confused.
You have to search it on the irs website search “transcript” and from there if u scroll down a little it should show u how to go through with your ID me account luv, Goodluck
I can’t file online taxes because of an issue the IRS created and was suppose to remove!! So I have to file thru the mail and yet Noone has even processed them!! I need them to do their job from 2017 and fix this so I can file electronically like everyone else. This is ridiculous and I sent them in January and Nothing has posted on the site.
I messed up on the recovey worksheet. I put too much on the EIP3 the third stimulus check. I used Jackson Hewitt online file. I am in the error unit. I got thought to an IRS agent because of the Tax Advocate Hotline. They gave me a one time pin, pushed me through. The IRS agent said I have to wait at least 10 weeks from the time I filed. She could not see anything because the error unit has the return. Tax Advocate is a great source, but they are not taking cases with IRS issues till May. Jackson Hewitt works with Metro Bank they take the money and disburse it. Never again, terrible ordeal with Jackson Hewitt.
I have been trying for 2 days to get an id.me account. It won’t let me upload a photo of my drivers license. When I click the button to upload a photo, it shows a loading icon and then goes back to the previous page. It’s just back and forth from there. Looks like I’ll just have to keep an eye on the mail box.
I took a picture for mine from the options list. Have you tried that? Or there may just be so many people making an account it’s slowing down the server.
Me too , same thing. So frustrating. Good luck
Dakota I did id me online what it didn’t say was it didn’t accept it so I waited 2 extra weeks then called only to find out that for apx 4 days if me was down so anybody that did it that was not even clleted so I called three days ago did id over the phone and got my DDD today
You will have to do a live interview. That’s what I ended up doing. There is two options one is upload your documents the other is interview with live agent. That option will do a video chat with you.
Okay so I’ve been trying to find the best way to figure everything out for those still trying to find out about their refunds. If you can’t track it on the where’s my refund or IRS2GO pages ID.ME or the IRS website have ways to track everything. But on ID.ME after setting up an account go to your transcripts. If you’re waiting on 2021 refunds click on the payments transcripts and it will have the dates there for when it’s scheduled to be sent. You can view prior years also. If you have a missing refund or one you haven’t recieved check the transcript first. If it’s completed then the refund should have been sent. If you didn’t receive it and haven’t already go to trace my payment. You can print and fill out a form to send in and from what I’ve gathered if it was direct deposit you’ll have to prove the payment wasn’t recieved. If it was a paper check they’ll have to prove it wasn’t cashed. If this can be done they should issue a new refund. Maybe this will help some of yall. I’ve been going through the same issues, obviously, and Googled and read and researched and looked up forms. I finally have some of my stuff figured out. So maybe it will lead you in the right direction at least.
Didn’t see an option for payments transcript.
I did this and at least found what looks like they lowered my refund but there is no explanation why. I also notice it says your 2021 return “as originally filed” and lists a refund amount that is NOT what I originally filed. I used TurboTax and all my numbers were confirmed with the Id.Me before I filed because I didn’t want a delay. It does state a date of March 21,2022 on the tax transcript which I assume will be my return date since it hasn’t happened yet. VERY interesting, I wonder what the adjustment was from.
Filed 1.21.2022 accepted on 1.24.2022
Went into the we apologize notification after 2 days of processing …. when i log into my account to view transcripts its a N/A on transcripts still as of 1 am on March 5th 2022
there are zero errors
Everything was triple checked before it was sent in by a tax professional and yes i also have all of the credits so I am not happy at all I want my money its mine and this is the second year I’ve had to wait because of some dumb delay there wasn’t any errors last year either and same shit happend I have bills that need payed and I need a car mine broke down last month I was counting on this money this is crazy rediculous and its not fair to see ppl that filed after me get there’s first thats just straight up bullg no offense it should go in order of when it was received and accepted very aggravated at this point my birthday is in 2 weeks and already looks like its gonna be another bad year but hoping praying its not ….. wishful praying for all hopefully we all get them within next few days maybe someone with some good luck can come rub some off on me that would be great……..
Same thing and my transcripts for 2021 are blank. But I verified my i.d and got a congratulations message after verification, but transcripts still same way, status message is still the same. I just verified last week. I have called the number to check if I have any offsets or money owed, and I don’t. Idk when I’ll get my refund or why status msg or transcripts haven’t changed yet. Hope I’m not the only 1 with this issue .. idk what to do. Sorry if anyone else going thru the same….
I am still waiting for 2020 refund so taking a few weeks is nothing.
See this article for 2020 refund delays… https://savingtoinvest.com/still-waiting-for-last-years-irs-tax-refund-as-past-year-tax-returns-delayed-due-to-manual-processing/
I havn’t recieve my refund of 2020 AND of this year 2021
I filled my refund for 2020 april 2nd 2021 and still have not received my refund i think it’s a bunch of bull. Not only are they trying to take 1200 from my taxes they aren’t even sending the adjusted amount that they owe
Why haven’t I got my taxes loaded to my Go2account???
It seems that many, many people I know have received their payments; they all had earned income credits. Mine is just a standard 1040, and it’s displaying this message on my IRS Where’s My Refund page. Never ever had issues till now, and even during the height of COVID I received my refund in less than 21 days. Probably ran out of funds after all of the EIC’s. Can’t rely on the government for anything, anymore! It’s discouraging!
Hi yall. Just wanted to share the IRS screen has the same message for me. Today, i logged into my IRS account and Downloaded a transcript. I noted:
1) no longer says is not processed
2) IRS fixed a few things due to my mistake
3) has a process date of March 22
4) haa a refund date of April 15 22
My original date of filing was Jan 31 22 w Turbo Tax. It has been discouraging but there is light! I recommend making am IRS ID account to monitor the most up to date. Good luck all
Thanks for sharing some positive news Jimmy.
So you are in fact receiving your return but not until 4/15/22 ? Is that what you’re saying ?
Go to id.me on the irs website and set up an account. After verifying everything you can view your transcript, your transcript is your tax document transcribed by the irs with updated or completed tax form.
I did this after reading your response and mine also says April 15 for the refund date. Not sure why if they’re done with processing it should take that long. Called my agent and he said even though it says that date it could come sooner. They adjusted mine because I didn’t get the third stimulus check they say they sent it but it was never recieved. Which I’m still waiting on a refund from my 2019 taxes as well. He gave me a direct number to call it’s 18009199835. So if anybody is having issues with eic or ctc you can call it and it will direct you.
Update. I checked my 2021 refund date per the transcript. It says April 15th as well. However I recieved my refund last year on March 9th. So I think that’s just like the standard date. Not the actual date to expect your refund. So it may come sooner if you’ve not already recieved it.
I did mine the same way you did. I filed the 29 of january accepted on january 30. Checked my transcript on id me it says processed on march 7 receive april 15. So does that mean before the 15 or on i will get my money?
They adjusted my refund and I tried to call them numerous times and I did not get no response except for automated message this is very difficult and very frustrating I thought the IRS was supposed to help people instead they are ignoring the allegations and problems we are facing with this IRS problem y’all give us This call service to call to adjust our income tax and no one answer the phone
Filed. My taxes jan.28th got letter from the Irs that they had to further review my taxes. This year has been the worst Im glad they stop those child tax credit deposits that’s was is causing all these problems.
I still have not received my refund from last years taxes. I don’t even want to think about this year.
Never received 2020 return ..said still being processed … Status never changed on they’re end.i can’t get any info. From irs!!
A simple W2 for a single person with no dependants should be easy, my return was accepted five minutes after I filed, I wonder how long it will take to process. Last year I waited until March and had it within 6 -8 days
I received my refund on time last year, surprisingly so, filed on January 28th this year and it was accepted same day. Last week I received a letter to get on the idme site to verify my identity. Even though not a thing has changed from last year. I understand it is to protect me, appreciated greatly, I did verify myself that same day. My status is still processing. It is so frustrating. I want to go see my kids and grandkids. Been 2 years due to the pandemic. Some of us need this money, it’s not extra money, it was ours in the first place!! It’s an issue with more then just the IRS, every one can take money from you lickity split but when they owe you money it is an ordeal to get it, sad state of affairs….good luck all!!
Same thing happened to me and even after verifying myself my refund is still processing.
There are many who are still waiting for their returns from 2021, as I am, with little response except they ‘need more time’!
Not they you are under an audit. No.
I agree, they have had these funds all year, but no offer to add interest for the use of your money. This should be put into place, then they might find a way to move processing along. Still waiting from last year.
If you haven’t gotten last years yet there will be interest added to it. They have to your taxes done and sent by the end of the filling season. Same as this year which is April 15 or the 18. If they go past that date they have to pay interest
Did you receive a PIN # from the IRS? I keep hearing of this pin but have never had to select one myself! None of my info has changed in nearly 18 years, so I don’t really understand this at all!
I filed feb 9 got accepted next day bar was gone and just said processing no change on 4th of March redicuku
Same any news yet ?
Super happy. Today is my birthday and I e-filed 1/27/22 and I have been waiting since. Today I checked the WMR app ND it told me it was still being processed but when I checked my transcript it has been adjusted and approved with a deposit date of April 15th possibly sooner. Plus I had had all the additional credits this year with dependents
The IRS is no longer using ID/me technology. It was frowned upon by Privacy Activists and it discriminated because you have to have a smartphone or a computer with a webcam to use it This was a recent decision.
I just used the ID.ME yesterday March 8th 2022. They’re still using it. They have updated the software that scans your face to match your drivers license. But they still use it and you can get an update easier on your tax return as well as amended tax returns. You can also track payments that weren’t received or print forms needed to fill out to find certain information out.
They are still using Id me to verify. The decision was about the face recognition. Meaning you don’t have to to basically be on video for verification
I never recieved my refund, nor stimulus check last year. I filed a month ago and nothing yet. Im not holding onto any hopes for this year either. Its all parts of having a taranicle government. Still have to get up every day and go to work because of the thousands of welfare recipient’s that depend on me……