Florida (FL) Unemployment Insurance Compensation – Reemployment Assistance Benefit Program – News and September 2021 Extension Updates – $300 FPUC, PUA and PEUC

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This article was last updated on March 22

[Update with 2021 UI extensions and FAQ] The Florida Department of Economic Opportunity (DEO) manages the states’ Reemployment Assistance benefits program, formerly known as unemployment compensation. Due to the volume of claims, old UI systems and inefficient process the DEO has had many issues processing and making current and retroactive benefit payments. This includes payments under many of the federally funded enhanced benefit programs which have been extended several times after enactment last year. See more on the relevant extensions/ unemployment stimulus program via the links below:

Please also see the hundred of comments at the end of the article where people have shared their stories, tips and struggles getting paid under one or more of these programs.

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25-week Unemployment Program Extensions Under Biden ARP Stimulus Package

Under President Biden’s $1.9 trillion federal coronavirus relief package, known as the American Rescue Plan (ARP), enhanced unemployment benefits will be extended until September 6th. This includes the following extensions:

Pandemic Unemployment Assistance (PUA) – The PUA program, designed for freelancers, gig workers and independent contractors or those that generally don’t qualify for regular state unemployment, has been extended by another 29 weeks (actual duration of extension is 25 calendar weeks). This brings the total number of covered weeks in the program to 79. The minimum PUA payment is still 50% of a states average weekly benefit amount and limited to the state’s maximum weekly benefit amount (WBA).

Federal Pandemic Unemployment Compensation (FPUC) – The new stimulus bill funds another 25 weeks of weekly supplementary/extra unemployment at the current $300 level. Payments for the $300 weekly payment will continue until early September for a total of 25 weeks and eligible claimants – those getting at least $1 from state and federal unemployment programs – can get a maximum of $7,500 if they qualify for all weeks covered in this new extension. The other $100 supplementary payment for Mixed Earners (MEUC) was also extended by 25 weeks.

Pandemic Emergency Unemployment Compensation (PEUC) – The PEUC program, which extends coverage for those who have exhausted regular and extended state unemployment, has also been extended for another 29 weeks, bringing the total amount of PEUC coverage to 53 weeks. The actual duration of extension is 25 calendar weeks.

There also provisions in the Biden Stimulus package for Unemployment tax breaks on the first $10,200 of benefits.

Payment Status of 25-week Extensions in Florida – Latest News and Status on PUA, PEUC and $300 FPUC

The Department of Labor (DOL) has now issued formal guidelines for states to implement the latest unemployment extensions. There could be a lapse in benefits as the CAA program coverage may end before FL DEO can update their program/systems to enable the 25-week of extensions funded under the ARP Program.

It is expected that from Monday March 22nd, Floridians will begin receiving the additional weeks funded under the ARP plan. This will first apply to PEUC claimants and then will be made available to those getting benefits under the PUA program which has stricter rules (additional identity and documentation checks). The DEO will notify claimants who exhausted those benefits when their payments are ready to resume. Anyone currently collecting unemployment in any amount will also receive the $300 FPUC supplemental benefit. Claimants should continue to request their benefit payments as weeks become available in their CONNECT account if they remain unemployed.

FL DEO PEUC and PUA program rollout
FL DEO rolling extended weeks for PUA and PEUC

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2021 Unemployment Program Extensions Under CAA COVID Relief Bill

The $900 billion COVID-19 relief package was passed into law on Dec. 27, 2020, which among several other pandemic relief measures extends and provides additional federal funding for enhanced unemployment benefits. This includes the Pandemic Unemployment Assistance (PUA), Pandemic Emergency Unemployment Compensation (PEUC) and a reinstatement, but halving of the Federal Pandemic Unemployment Compensation (FPUC) Program which provides a $300 supplemental weekly unemployment payment.

These programs have been funded and extended for 11 weeks (on top of any state funded extensions), covering the weeks of December 27th, 2020 to March 14th, 2021. FPUC will be available starting the week ending 1/2/21, so eligible claimants will receive the full 11 weeks of payments (a total of $3,300). To receive FPUC benefits, you must be receiving regular UI, PEUC, EB, or PUA.

Florida DEO – 2021 Payment Status Updates on PUA, PEUC and FPUC

PEUC update [Jan 25th] – PEUC claimants who have EXHAUSTED their benefits can now Log-in to CONNECT and take action on your account to claim and certify for benefits under the extended coverage period. They will also get the extra $300. Retroactive payments will be made for eligible weeks.

PUA update : Claimants who have exhausted their benefit payments and are waiting for the 11 week of enhanced benefit program extensions should not submit an additional application for Reemployment Assistance benefits at this time. DEO continues to progress through a staged implementation in CONNECT of the extensions. Keep checking your account for updates and look for emails from the DEO on actions that may need to be taken on next steps.

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Update [Jan 18th]: The DEO has started updating their systems to make UI payments under the extended coverage period approved. However a few claimants, especially those who have exhausted balances prior to the start of the new coverage period have several questions. Here are some answers based on recent reporting.

If your claim status says suspended it is due to applying for Extended benefits. As a result their PUA or PEUC status will show as suspended. The suspended status will go back to active, and the claimant will continue on with claiming their weeks for PUA.

For those waiting for their $300 FPUC, and who don’t have an active claim, they will need to first need to reapply or get reactivated to receive benefits under the extended programs. The $300 can be requested after that process is complete (see this video for more). A new application will not be needed for the extension of PUA and PEUC; however additional documentation and information is likely going to be needed for the timely payment of benefits.

The DEO hasn’t started distributing the $300 payments yet (as of Jan 8th) but have confirmed that payments will be requested through the same Request Benefit Payment link that the underlying benefit program utilizes. If you request UI benefits for a given week you will the $300 automatically.

UI claimants with existing or expired claim balances should be aware of the following general guideliens:

  • PUA and PEUC, FPUC will be automatically added to the claimants’ benefits if they are eligible for the weeks outlined in the new legislation.
  • Claimants with weeks remaining in UI should continue to file weekly claims
  • Claimants who will have additional weeks in UI and PUA or PEUC due to state provisions (where applicable) should watch their state agency UI portal or website for updates that will allow additional weeks to be filed.
  • Claimants will be retroactively caught up on payments for all weeks they are eligible.
  • Claimants currently receiving benefits through the Extended Benefits program must finish all weeks of EB before receiving additional weeks of PEUC.

I will post additional updates as they are released in coming days. So stay tuned for updates.

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Issues With Your Claim or You Have Not Been Paid?

  • If a claimant has not received benefits or all of the benefits they believe they are entitled to, they should:
    • Check that they have requested benefits;
    • Check that the weeks they are requesting are eligible weeks; and 
    • Check that their account information in CONNECT is up-to-date and accurate.
    • If a claimant needs additional assistance, they should call the Reemployment Assistance Customer Service Center at 1-833-FL-APPLY.

You can see some other contact options in this article.


Extra $300 Unemployment under Lost Wages Assistance (LWA) program – NOW EXPIRED

Florida has completed paying out the $300 UI supplementary weekly payment under the Lost Wages Assistance (LWA) program. Payments had started from September 8th for claimants whose current weekly benefit amount (WBA), prior to taxes and other deductions was at least $100 prior to the week ending August 1, 2020. If you were already receiving unemployment benefits, you didn’t need to do anything additional to qualify for this payment.

November Update : Florida DEO confirmed it will only pay out only four weeks of additional jobless aid, rather than the six weeks provided under the program. FEMA which is overseeing the effort, however has said last week it would provide six weeks of funding, as it is to other states that are still processing payments. Because Florida doesn’t have enough workers who earn at least $100 in state unemployment aid (a requirement of LWA program) to qualify the FL DEO has said they won’t be applying for the remaining 2 weeks of LWA funding available.

The new Lost Wages program however does cut the federal benefit ($600 FPUC) in half since the state cannot afford to boost the benefit by the additional $100 state contribution requested by Trump.


Based on the many comments below, which have lots of questions and helpful suggestions (thanks to all those helping answer) here is some updated information on the enhanced benefits currently being paid in Florida. See the original details and details to file a claim in the updates below.

  • The $600 FPUC payment is payable until the week ending July 25, 2020 to individuals who are collecting regular state Reemployment Assistance benefits, Pandemic Emergency Unemployment Compensation (PEUC) and Individuals receiving Pandemic Unemployment Assistance (PUA).
  • To modify the date of your claim – in order to get retroactive/back-pay for eligible weeks – must be made by calling the Reemployment Assistance Customer Service center at 1-833-FL-APPLY (1-833-352-7759 and choose option 5).
  • Floridians who have already exhausted their benefits or have a Reemployment Assistance claim that expired after July 1, 2019, will also have to re-apply. Through PEUC, Floridians may be eligible for up to $275, in addition to the $600 through Federal Pandemic Unemployment Compensation (FPUC), in weekly benefits. All claimants participating in PEUC will still be required to claim weeks on a biweekly basis (via Connect), certifying that they remain unemployed and are able and available for work during the weeks they are receiving PEUC.

  • Make sure action DEO request around Quarter Change. If you are currently receiving Pandemic Unemployment Assistance (PUA), the DEO must confirm that you are ineligible for state Reemployment Assistance (regular state UI) benefits quarterly. This routine task, often referred to as the Quarter Change, will determine if you could now be eligible for state Reemployment Assistance benefits. If you are, you will receive a link to submit an application for state Reemployment Assistance benefits in your CONNECT account. Otherwise the DEO will send you a Quarter Change Questionnaire to confirm/continue eligibility for PUA benefits.

  • Getting in touch with someone at the DEO is still a challenge. You can see contact options here, but if you cannot get through try contacting them via Social media (twitter or facebook). You can also complete the Reemployment Assistance contact form found here. See other options or suggestions in the comments below.
  • How long will it take to get paid my benefits? Prior to the COVID-19 epidemic, it took three to four weeks (assuming there were no issues with the claim) to process a claim. Given the surge in claimant volumes you can expect it to take at least 4 weeks to get your claim processed and payment in your bank account or debit card.

Are Reemployment Assistance benefits retroactive to the day I lost my job?

 If you were not able to submit your application because you were prevented from doing so or because of system issues, and you would like to request to modify your claim filing effective date, you should call the Reemployment Assistance customer service center at 833-FL-APPLY (1-833-352-7759). If eligible, your claim may be backdated to the date you first attempted to file your application. The effective date of PUA claims are made retroactive in the CONNECT system.

Thousands of Floridians have recently stopped getting $600 federal unemployment payments; state blames ‘technology concerns and errors with implementing CARES provisions. The DEO has blamed technology issues/concerns and said the department is correcting the issue. Affected workers should start receiving payments soon. Two main issues are causing delays. One is that some workers were mistakenly not issued federal payments for their “waiting week” – which was actually waived under the CARES act for the extra unemployment payments. The other issue is around backdated payments which were excluded from recent payment files for the federal payments.


CARES Act Unemployment Compensation Enhancements for Coronavirus / COVID-19 Relief

The Coronavirus Aid, Relief, and Economic Security Act, also known as the CARES Act, signed into law on March 27, 2020, expands Reemployment Assistance benefits. Benefits will be paid from the date they became eligible under the CARES Act. This now covers individuals who are self-employed, independent contractors, certain non-profit employees and gig economy workers, as well as to individuals working part-time, or who otherwise would not qualify for regular state Reemployment Assistance benefits under state or federal law or PEUC. Those who apply for Reemployment Assistance whose employment was negatively impacted as a result of COVID-19 will follow the same application, review and payment process as all applicants for Reemployment Assistance in Florida. Programs included in the CARES Act are:

  • [This program has now expired and no longer being paid] Federal Pandemic Unemployment Compensation (FPUC) – provides an additional $600 per week to any individual eligible under Florida law for Reemployment Assistance. This benefit is available for weeks claimed March 29, 2020 – July 31, 2020 in addition to the funds owed under Florida law to individuals. Floridians who received their $600 check will receive their state benefits for Reemployment Assistance via direct deposit or prepaid debit card based on their selection made. [Paid from April 12th, retroactive to March 29th]

  • Pandemic Unemployment Assistance (PUA) – provides up to $275 in benefits per week to those not ordinarily eligible for Reemployment Assistance. This includes individuals who are self-employed or contract employees.

  • Pandemic Emergency Unemployment Compensation (PEUC) – allows for an additional 13 weeks of benefits added to the end of regular Reemployment Assistance benefits. This means claimants may collect unemployment benefits for a longer period of time than under normal circumstances. Floridians will need to apply for PEUC benefits once the balance of their current claim is exhausted. Floridians who have already exhausted their benefits or have a Reemployment Assistance claim that expired after July 1, 2019, will also be able to apply.

Through PEUC, Floridians may be eligible for up to $275, in addition to the $600 through Federal Pandemic Unemployment Compensation (FPUC), in weekly benefits. This brings the maximum unemployment benefit to $875 p/week for eligible recipients.

All claimants participating in PEUC will still be required to claim weeks on a biweekly basis, certifying that they remain unemployed and are able and available for work during the weeks they are receiving PEUC. The first week a claimant can be eligible for this benefit is the week beginning March 29, 2020, and the last payable week is the week ending December 26, 2020.

  • To comply with federal law, weeks beginning May 10, 2020, claimants for all Reemployment Assistance programs, including state Reemployment Assistance, Pandemic Unemployment Assistance and Pandemic Emergency Unemployment Compensation, will be required to return to the CONNECT system every two weeks to request their benefits or “claim their weeks.” In doing so, claimants will confirm that they are still unemployed and acknowledge that they are able and available for work should it be offered. If claimants, currently receiving Reemployment Assistance benefits, no longer wish to receive benefits, they do not need to claim their weeks, as payments will stop processing if weeks stop being claimed.

Governor Ron DeSantis has directed DEO to continue waiving the work search and work registration requirements for claimants. These requirements will continue to be waived through January 2, 2021.

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Applying for PUA UI benefits in Florida

Unemployed Floridians who have exhausted their state Reemployment benefits will be notified with the next steps for PEUC. 

  • Click here for PEUC Application Process.
  • Click here for PEUC Frequently Asked Questions.
  • Click here for COVID-19 Employment Scenarios.

Unemployment is subject to federal withholding taxes. DEO will gather facts and determine whether you qualify. See more FAQs here

One readers experience with the DEO (Florida) where the system is setup for bi-weekly verification but payments are sent weekly.

It took over a month before I started received any correspondence from DEO. I submitted an application on 4/14, but my employer also submitted a claim on 4/21. Since there were duplicate applications, my employer’s application was accepted over mine and the DEO system didn’t merge info. My employer didn’t have my personal email or direct deposit info, so all of my initial communications were sent from DEO via standard/snail mail.

On 5/19, the DEO packet of information I received included a Way2Go Debit card with 2 week payments (covering weeks ending 5/2 & 5/9), temp pin information to logon to CONNECT. In a separate envelope, I received the $600 check as part of the Federal Pandemic Unemployment Compensation (FPUC) benefit. You won’t see anything in the CONNECT system about FPUC payments — they are mutually exclusive.

More details regarding bi-weekly verification:
After I finally got into the CONNECT system, the first thing I saw was a directive to complete verification for next payment (week 5/10 – 5/16). It took several attempts to verify. I got rather desperate, so I gave up using Chrome and switched to Firefox (thinking it was a browser issue). It may or may not have been the browser, but firefox went through on the first try. Anyway, the verification form has several pages with many questions regarding work activity that I thought was odd, but we are all in different circumstances.

Potential issues when completing bi-weekly verification:
After finally completing, I still received a message within the “Payment Request Status” section of the home page: Pending issue(s) have been identified on your Claim Payment will be delayed until the pending issue(s) is resolved. Once I clicked the link to identify the issue, I was presented with additional questions to verify that my unemployment is a result of COVID-19. Once completed again, the issue message was still there, but I presumed that the system just needed to cycle. I logged back in the next day, the system was updated to show my 5/22 payment was processed. As mentioned above, I received my unemployment direct deposited on 5/23. Oddly, the $600 FPUC payment was also received on 5/23 but in the mail in form of a check.

Filing a Claim

All claims should be filed online using CONNECT.  Florida’s DEO also has a mobile-friendly online application for individuals filing a new Reemployment Assistance claim available at www.FloridaJobs.org/RAApplication

DEO has a mobile-friendly online application for individuals filing a new Reemployment Assistance claim available here. For a step by step guide on how to apply read more here. For the Reemployment Assistance Resource Guide which includes frequently asked questions, please click here.

If you have never filed in Florida before, use the “File a New Claim” link to start your application and create a profile. If you have filed previously, please log in using your Social Security number and PIN. If you no longer have your PIN, select the “Forgot PIN” button to regain access to your account. Before filing, make sure you have the following information available:

  • Social Security number
  • Driver’s license or State ID number
  • Your employment for the last 18 months including for each employer:
    • Name, address, and phone number
    • First and last day of work
    • Gross earnings (before taxes are taken out) during the listed dates
    • The reason for separation
    • FEIN (this is found on any W2 or 1099 tax forms you have received)
    • If you don’t have the FEIN, you can use employer details off of a recent paystub  
    • Claims filed without correctly reporting employers may experience delays. It is important to list the correct employment information when filing your claim. If you fail to do so, your benefits may be delayed while the missing employment information is obtained

By Phone – Reemployment Assistance Hotline 1-833-FL-APPLY (or 1-833-352-7759)

Working Part Time and Getting Unemployment Benefits

In Florida you can get regular state UI while working part time under the Short-Time Compensation program. This program is a voluntary employer program designed to help employers maintain their staff by reducing the weekly working hours during temporary slowdowns instead of temporarily laying off employees. If your employer establishes a Short-Time Compensation Plan and you meet the qualifications to file an reemployment assistance claim in the state of Florida, you will receive a partial reemployment check to supplement your reduced paycheck.

Employee Requirements

– You must be a full-time employee, (not part-time or seasonal) with a standard number of hours worked each week (excluding overtime).
– You must meet all of the normal requirements to establish a Florida reemployment claim and you must provide the DEO with any necessary information or documentation.
– While on the Short-Time Compensation program you must work and/or receive paid leave for ALL of the hours that your employer has you scheduled to work in order to receive Short-Time Compensation Benefits for a week.
– Every two weeks you will be required to report your hours worked, plus any hours of paid leave from your Short-Time Compensation employer and if you have a part-time job, earnings from that part-time job.
– See further details here.

309 thoughts on “Florida (FL) Unemployment Insurance Compensation – Reemployment Assistance Benefit Program – News and September 2021 Extension Updates – $300 FPUC, PUA and PEUC

  1. If you are and unemployed sole proprietor and are starting to work to get your business going in but you’re not making any money, losing money do you have to report all the hours of profitless work? Also since profit-and-loss are often not determined till the end of the year how do we calculate this?

  2. Andy, I am helping out an older family member who has been on PUA since mid 2020. I looked through their FPUC Payment Summary tab and it’s showing that FPUC payments have been paid since mid 2020, HOWEVER, they never received any of these payments in their bank account; they only received their PUA payments via direct deposit. Then the 1099-G form provided by FL DEO and it’s showing that they were paid out a lot more money than they actually were.
    What is going on? How do they request all this backpay? Where did the money actually go? PUA was paid out every week, it was just missing the FPUC.

    Thank you

  3. I don’t understand…. 04/05/2021, I put in my claim! I got the regular money, but not the additional $300 pre-week money. Which, I’m about to view the amount due to banking with Navy Federal Credit Union. Is anyone else having this issue? Btw… I’m in the PEUC stage. Just not certain what’s happening!? Thx

    1. I didn’t get the federal $300 either this time. I received it before. Does anyone know what I need to do?

    2. My benefits got stopped because of an incarceration issue I got in contact with somebody and they voided the problem out a month ago I was never even incarcerated until this day I haven’t received none of my money what’s the hole up I’ve almost lost everything that I had

  4. I claimed my last 2 weeks under PUA 2.0 and received direct deposits for PUA and FPUC… Thanks Florida !

  5. Question… If claim status is active and they say you will receive regular UC does that mean you will also get the additional $300?

  6. I do not understand why I have not received my $300 check yet? Has everyone else got their money?

    1. What happened to PUA ? I ran out on November 20th… very tough times out here…

  7. I’m trying to find out if I received a florida reemployment assistance debit card but 4 months later I decided to switch to direct deposit use a chime card , but when I log on my account and enter bank info (route#) to verify it don’t except, I also do not have the my actual card yet, so do I have to wait until I receive the card in the mail and activate it before I can use the direct deposit information… Can anyone help me with this matter it would be greatly appreciated….

  8. I live in Florida and my unemployment benefits year ended 12/26/20. Now that congress has passed a new bill will I automatically be extended or do I need to make a new application? Rich

      1. I was in PUA program, did the quarter change questionnaire said I wasn’t able to claim regular UI. My claim date was extended to march 2021 but it has now placed me under regular UI that I am not eligible for and says my PUA was exhausted. I know they are still implementing the programs but I wonder if I at some point will have to do anything else? Since it says ineligible should I continue claiming weeks when it tells me to even though it will say Monetary Ineligible with no payments? Will I be automatically put back in the PUA program with an updated balance, (in florida) Thanks

        1. I’m having same problem with no answers 4 weeks of no money..

  9. I have had a check issued 12th of dec for 7 600$ checks and today is the 23rd and I haven’t received in mail yet. Am I worrying too soon. Who do I call for lost checks in mail

    1. Have you gotten yours yet? I’m having the same problem and today is now the 31st my payment processed on December 12th I’ve called and they said everything looks fine on their end and to just wait but it’s never taken this long

      1. No I still haven’t gotten it yet. Was urs mailed as well. They told me call back the 4th if I haven’t received it yet to report it lost in mail. But if I’m not the only one I’m thinking they were late mailing them out.

        1. Yes it was mailed it says payment method per check because I had debit card selected at the time I wish I put direct deposit it’s just driving me crazy checking the mail everyday I even signed up for informed delivery, I hope we get it soon

        2. Omg me too. I’m going nuts. I tried applying for informed mail but can’t. But if we both are having the same issue then maybe it’s just delayed mail. Was urs a lump sum too.

        3. Yes it’s supposed to be 10 600 checks and I see it on my portal it’s just annoying watching it

        4. Mine is 7 of them and yes it is hard watching it say paper check and processed and not having it . Like u , I am kicking myself for not setting up direct deposit

        5. Are you in Florida? Just wondering so I know it’s my state

        6. GIRL ME TOO! My stimulus went to a closed bank account too ugh I don’t know what’s going to happen with that either and yes I’m in Florida and I will definitely let you know

        7. Oh lord I feel like we in exact same situation. With the stimulus, the bank will reject it and eventually the irs will mail us a paper check I’m depressed about all this… Ok keep we will keep each other informed.

        8. Hate that u r going thru this too but in a way I’m glad I’m not alone. At least now I have someone else calling them and checking up on this.

      2. They even have me a check number so I know there’s a check but whereeeee

        1. They didn’t give me a check number but she said she saw where it was processed ugh it’s really annoying

        2. Tell me about it. I need that money right now. They didn’t tell u exactly when was put in mail? I’m praying it’s here today . Omg please be here today. Like I said I was beginning to think it got lost in mail but since I know u are waiting too with same process date kind of makes me feel better like maybe just sent later than the 12th. They did say take 14 days . So pray!!!!

        3. I checked my informed delivery and I still don’t see it today but when you do get it let me know so I’ll know I have hope and me too I really needed it Christmas I was so happy knowing that it was coming around that time but now that passed and my baby’s birthday is on the second like ugh I hate planning stuff I’ve been waiting for months just to get the dates backdated and finally when I claim the weeks this happens when will something go right

        4. Exactly I feel like I’m being linked lol. My stimulus even went to a closed bank account Wednesday. Ok if I get mine I’ll let u know and u let me know when u get confirmation of delivery. Are u in fl ?

  10. Still waiting for back dated retro payments. Finally, received an email from Florida DEO within the last two weeks saying they have received my claim. I noticed my Claimant ID changed this week from 2020-01 to my real claim number. Nothing else has changed. Does this mean that things are moving along? I hope so…..

    1. I have been locked out of my connect account since June after receiving 6 weeks of State and Federal benefits. Every week since then for 4 months I have called all 3 numbers with no response, emailed DEO with no response, faxed ALL my information with no response, and have spoken with 6 people who said they were forwarding my info to their supervisor – with no response. I am owed over $10,000 and no one will tell me why I am locked out of my account. I am an Independent Contractor S-Corp in the food industry shut down in March due to Covid, I am 71 years old and on Social Security, and no one will even talk with me. Can anyone give me any information on locked accounts not due to fraud???

    2. Hi Carol, I also received an email from DEO on 9/26 informing me that they have received my claim. I spoke to multiple agents and they’ve told me they didn’t know why I received the email and that it could have been a “late” email. I have been waiting 7 weeks for retroactive pay still nothing! Yesterday, I was told my request was in the 2nd tier and that their was 3 tiers. Does anyone know what that means? Please help!

      1. I’m self employed and applied in April……..Waited 3 month with status under review til they finally realized I was under PUA not reg. UI……So my first benefits came in the last 2 weeks of July giving me the two $600 payments……Now it’s been almost 4 months and no retroactive back pay……I spoke to many Supervisors and thought I was getting somewhere……I was wrong and they continue to tell me they can’t give me a time frame on when I would receive that pay……..I mean they can figure out our weekly claim in 1 day so what’s the hold up??……..No change on my Connect page as far as dates……I wish you luck.

        1. Hi I applied in April claim denied for Idk I’m independent contractor and again in July denied there system was screwed for sure! Just now getting a payment they owe me back so much money did you ever get your back pay?

    3. Hi Carol, I received the same email on 9/26. I have been waiting 7 weeks for retroactive payment and still nothing

      1. Hi! My claim date changed to 9/13/2020 when I applied for pua. I’m qualified for the lwa benefits but have gotten nothing. I finished regular and peuc benefits, so what gives with no lwa yet?!

        1. You have to receive at least $100 in either some type of benefit to get the LWA. A lot of people are asking about their payments, but no one has said if they’ve checked in the Connect system. If you haven’t I’d check their first to see if you can get an idea. Also, always double check your inbox by putting a starting date from before you claimed for an inbox search so it pulls up everything from the beginning. Unfortunately, the problem is many people don’t know what they are doing or what to ask for when they call so they get wrong answers.

        2. Oh yeah I received enough for my weekly benefit and do check the inbox at least 2x a week. I’m well aware of what’s what for my benefit situation but things can change and be different as they change the rules on all of us. Thank you for your reply.

        3. What rules did they change? The LWA was a Trump executive order so that was put together on the fly. Other than that everything has been part of the original stimulus plan. I know people don’t like to think it’s their own fault when something’s not happening but the reality is that more times than not it’s something that person isn’t doing correctly.

        4. All I meant was, the damn government will change rules on people and it gets confusing to some then it causes problems! And of course the people are to blame when things are messed up.

    4. my checks got returned to the deo and i got an email saying i needed to update my adress. well i did the next day. i called the deo directly and got through a few times a few weeks later and told them my situation and they said that i would get all of my returned 600$ payments by direct deposit in at least 4 weeks. its been a little over 7 weeks now and iv only been paid for the waiting week just a couple days ago. it helps but my bills are piling up and the deo still has no info on when il get my checks back..

  11. So I spoke to someone at deo to backdate my unemployment date they filled out the paperwork and told me to wait it’s been almost 3 months now last Saturday I received a email saying they have received my claim I am hoping they are talking about the claim to back date tomorrow it makes 6 business days since I received the email fingers crossed the retroactive dates will be there. Has anyone else received this email and if so did you receive the retroactive dates and how long did it take after the email? Thank you

    1. Hi Rod I also received the same email on 9/26. I still have not receive the retroactive dates

    2. Got an email on 9/26 saying claim received. Then on Nov. 1, all my retro weeks were available to claim. Which I did. I’m not sure what happens next, but, was told I should receive payment within 7-10 days. I

  12. I am soooooooooooooo lost and don’t know what else to do. Back in March/2020 I applied for unemployment and was denied, because I did not meet the quarter in order to receive the regular unemployment benefit. The thing that I don’t understand is that I was still entitled to receive $600 PUA benefits which never appeared on my deo account. I spoke to customer service rep and explain the issue and was then told that I AM entitled $600 PUA and not understanding why I never received the PUA link that is suppose to appear in the system. Well 4 moths later (July/2020) I was told that I then qualify for regular Unemployment because it was a new quarter…. I received $140 (for regular unemployment benefits) and one $600 payment for PUA on the last week of July when it ended. I called back and asked why did I only received one payment of $600 and not the other 17 weeks of the $600 that I did not receive since March? I was told because I did not change my effective date in order to receive retro pay for it. So I had the submit the request the ending of July and never received the date change. I have been calling unemployment once a week and was told to be patient and that I am not the only one with retro payment issues… Well try telling that to my bills! I have three kids that needs and don’t know what else to do. I have been placed on 2 hrs hold waiting on someone to answer, I have been hung up on so many times, they hire new people that don’t even know their own rules. I had one agent tell me that I did not qualify for the PUA and that I had to be self employed for it. I informed him that he was incorrect and had to check his fact. After going back in forth with him he finally admitted to given me the wrong information and that he will have to speak to his supervisor to see what they can do… yeah right, the man hung up on me… I then had another agent tell me that my payment is being processed and even gave me the amount that I am suppose to receive for the 17 weeks which is 10,200 and said to given it 6 weeks to receive payment… liesssssssss. We are in October/2020 and still have not received back payment. I did however receive the $300 LWA for only 4 weeks which was for August. I need this retro payment and don’t even think I’ll ever get it.

    1. First and foremost the $600 wasn’t PUA it was FPUC. PUA is the unemployment benefits people receive if they don’t qualify for regular UC. FPUC was the additional Federal money that was paid to people who were eligible to receive at least $1 in some type of UC benefits either regular or PUA. So the good news is that, if you did get the FPUC than, somehow the system must show that you are or were eligible for PUA at some point. As far as the LWA you got that because you received at least $100 unemployment from the reconsideration. Being that your post shows that you are confused, I think it’s probably a safe bet that your answers probably are in your connect account and you don’t know how to find them. First thing is to go to your inbox on connect and put a search date for 01/01/2020 you don’t have to put an end date and click to search. That will show you all mail you have received from DEO which may provide you with info as to the problems you are having. Second go to the link to view determinations and there should be a link where you can see the information on anything that has been processed for you and why it did or didn’t go through.

        1. LOL. I mean were you just venting and not looking for answers? I mean when you’re trying to get help and you aren’t explaining things correctly, it’s hard for people to know exactly what you’re talking about if you don’t. If you can’t find the answers in connect then the only people who will be able to assist you is customer service at the DEO, which is as CNN now call’s things, a shit show. But no one here is going to be able to give you any more information on finding out what happened to any PUA you may be owed. But everything I replied should be able to help you. But there’s just some things you can’t fix.

    2. I thought it was only me! I have experienced everything you just said!!! DEO is full of shit! Every agent has their own rules and no one can ever give you a straight answer!

      1. In order to get straight answers, sometimes you have to ask straight questions. And if you are agreeing to the post you replied to that means you also probably don’t know the correct questions you should be asking. It’s hard to answer a question if you don’t know what the person that’s asking is talking about.

        1. Does it matter ? Basically EVERYONE is getting the run around . My payments have been on hold for the whole month of April and the whole month of July . I have received both FPUC and PUA for June only . Like everyone else , I have checked in box – have checked my account repeatedly. It only says on hold . Like everyone else I have called and been told it is all set and wait . It is November! I have been calling since May for April and since July for July . WTF.

  13. I was receiving PUA and I called aug 8th to have my claim backdated to April 19th. Well the rep changed the date and it showed a new claim balance Instead of the balance I had of 3375. I have call over and over to try to get this fixed being that the reps are supposed to change the date(come to find out)
    Well finally as of sept 20th when I log into connect it’s showing my old balance again but there is a pending under the monetary and when I called again they said there was 3 issues of why My payments are still on hold. I’m trying to be as patient as possible but I keep being told oh just wait 10days. I have kidney disease and unfortunately my medication can’t be patient anymore
    How hard is it to get someone to fix it or some help being that the rep that changed the date in the first place should have known better. I’m going on 2 months of no payment and starting to stress about being able to get my medication that I have to have to survive. I just hope it’s fixed before to long

    1. lol.. yes I was venting and yes its a shit show… I guess it is what it is. Thanks for reading..lol

  14. Received 1 check for $600 in August dated for June 13, 2020 it says they sent out 6 more $600 dated for June 25,2020 and haven’t received them in the mail yet. What is the hold up? Seriously

    1. You have checks that were sent out 3 months ago and you haven’t received them? I would call and have them reissued. Sounds like a mail problem. I received my checks about 5-7 days after I filed every 2wks like clockwork for 4 months.

    2. Did u ever get those checks cause I was told I had 7 600$ checks sent by mail dec 12 and today’s is the 23rd and have not gotten them yet

  15. Good morning,

    I lost my job just before the start of Covid-19 so all compensation has been exhausted and it looks like I don’t qualify for PUA since my un-employment was not as a direct result of Covid -19, even though not being able to find employment is a direct result of Covid-19, any suggestions ?
    Will there be another extension to the claimable weeks ?

    Thank you

  16. I only receive 94 in unemployment a week. Is that after taxes. Or am I not eligible for the 300 in Fl?

    1. I have not received any of the $300 payments. I am receiving my normal $275 a week every two weeks. But nothing with the extra $300. :-(
      I haven’t has an issue with an of my UE or the earlier $600 weekly. This is the first time since I filed in April that I haven’t gotten money on time. Hmm.

    2. When you filled out your application for unemployment there was a section about tax withholding. Did you choose to have the taxes deducted from your payments or choose to not withhold taxes and pay at the end of the year? If you’re receiving $94 in benefits and no taxes are being taken out then, No you don’t qualify for the $300. Have to receive $100/wk before taxes to qualify.

    3. Don’t know but u can always go back in and change it so taxes won’t be taken out

  17. Florida, my 4th LWA payment was processed on September 14th. 3 days after I filed for the week ending Sept 5th.

    1. Mines as well. So I’m still owed 2 payments to be caught up with my claims

      1. Susan, if you’re receiving Lwa payments in Florida you shouldn’t be owed anything at this point. If you received the first $900 that covered the weeks ending August 1,8,15th. Then we just received a fourth payment for the week ending 8/22. Florida wasn’t guaranteed anything more than the first 3wks. Governor desantis has to apply with FEMA for every week after those 3. And we were the 34th state to apply. The money could run out anytime. Hopefully we get paid for the 6 weeks projected and are paid through week ending Sept 5th, but there are no guarantees. And we just filed for regular unemployment benefits for the weeks ending Aug 29th &Sept 5th last week. So I’m hoping to get paid lwa benefits for those 2wks but I’m not expecting it.

        1. That’s exactly what I was afraid of. Thanks for the info. I’ll go look it up now.

        2. Yep, Florida only receiving 4 LWA payments. It’s over and done now. Governor desantis will not request any more weeks from the FEMA grant to cover LWA payments because the state can’t cover their $100 portion required to receive the LWA benefits. I’m confused as to why the state can’t cover their share since they have to pay unemployment benefits if someone is eligible, but that’s where we are. The statement is on the deo website and in many newspaper articles online.

        3. Because it was a BS proposal. The Republicans knew it wouldn’t pass. And no there was no money for the states. It was $300 until EOY and some aid for small businesses. Something should be passed but not because it gives you more money now. Something needs to be passed that actually helps and is more beneficial for everyone. It’s going to be tough for multiple reasons I won’t get into because of politics, At this point though I’d rather just like to go back to work, but I can’t do that because Covid levels are still too high and still not enough jobs available.

        4. Amen! Perfectly said. Pelosi just announced that they will stay in session until a relief bill is agreed on and passed. But there’s another recess coming up early next month for everyone to go home and campaign. I don’t have faith that everyone will stay, or that everyone wants a relief bill to pass. They could have skipped their summer recess if that was the case.

        5. Yep – sad for Floridians. But looks like they don’t meet the requirement that 1/4 of their state claimants get at least $100 in existing UI benefits. Hence they won’t qualify for Weeks 5 and 6 of the program.

      2. I haven’t received any of my LWA, I called and was told if I haven’t received it by Wednesday to call back. Any advice?

        1. Log in to connect and check your payment history to see when if the payments have been processed. Then depending on if you have direct deposit or the prepaid debit card will determine how long you have to wait. If you have prepaid card you have to wait for a check to be mailed.

        2. Hi, thanks for the response. I checked and nothing since the last 600 in July. I’m back to work as of September 1, but I should still get the LWA. I haven’t been able to contact them at all this week.

  18. Lost wages check issued 9/8/20 just received 3 separate $300 checks in the mail 9/12/20. They’re coming, be patient, hope this helps someone.

  19. Anyone received a set amount one day then the following day the $300 extra hit their account? Just wondering because when the $600 was in effect sometimes I’ll get it all in one lump sum then other times I’ll get state benefits then receive federal benefits the following day just wondering if this is the case with the $300 .

  20. I’m from Florida and receive $275 for UI today I received $494 when I was expecting the extra $300 anyone can tell me why or if you are experiencing the same issue ?

    1. i have the same issue, i received $494 on sat. but didn’t see any extra $300 at all!

    2. I also have received the same as of yesterday. But still no $300 in any fashion. What the hell gives? Just saying cause we all have bills to pay too.

  21. If I moved but updated my contact info. Will the FPUC checks that were mailed out and sent back be sent to my new address?

    1. You will have to call and have the rep send an email to that department. They have to send it. Do not let them give you the email and tell you to send it. I had a payment processed but never received it. I’ve been waiting 5 weeks now. Was told it could take up to 10 weeks to receive new check. Hopefully, the post office would have forwarded them to you but if not, call. Hope that helps. Ive been on phone several times last month and get different answers but I believe this is proper way to handle this problem.

  22. Hi,

    I hope someone can help me. According to my FPUC Summary I am missing 2 checks. I was sopposed to receive payment on 6/17 and 6/26. Need guidance.

    1. You have to call 1-800-204-2418 option 5. Tell the representative your issue. They will send an email to the proper department. Make sure they send it and not give you the email address and tell you to send it. I was told to send it myself and 2 weeks later I called back and was told not proper process. FYI, I’ve been waiting 5 weeks for one of my checks I never received. Told it could be from 4- 10 weeks to receive.

    2. How do I check my FPUC summary? I’ve gotten an email stating a check was sent but never received.

  23. Where did you see that the payments won’t be out until September 20th?

  24. no retroactive payments in florida yet!!!!! what is the deal??? 8/28/2020

    1. Remember they had a million or more plus ppl apply But we requested back pay for both wife & I in end of June when FL had a form up(said to call after form was taken down) and just this week wife ONLY had backdate weeks to claim but not me. So, it will come to you but make sure you request them with customer service. Some on here even tho 600 expired July 31 said if U were eligible the weeks they approve your backdated $, your getting the 600 for those weeks also since they did NOT use all the funds . So far she requested back pay weeks that popped up on 1st page of connect monday, got direct deposit tuesday for regular $$, and the 600 did NOT (Backdated weeks) come yet. But someone last week (Destiny’s comments on here) said she got both but on different days.

  25. For those wandering on how to check your retroactive Federal payments:

    First, login to Connect. Then, on the left hand side, click on “View and Maintain Account Information”. Then, click on “FPUC Payment Summary”.

    Remember, IF your state money is received by a debit card by the time your Federal money is approved, you should receive the Federal payments by PAPER CHECK.

    I your state money is received by direct deposit to your bank account by the time your Federal money is approved, then you should receive the Federal payments by DIRECT DEPOSIT as well.

    Hope this info helps!

    1. Marc, thank you. But I only got paid for three weeks retroactively from Aug 1st. Is that the end of the program? Or will we get the rest of August and/or more payments in the future?

      1. No one knows for sure. That information hasn’t been given. Right now it’s wait and see.

      2. I too only got 900 (3 weeks of back pay for August) this week. What I read was due to this not being signed into Law & exec order by the President, they are using Fema $ left in an account. So, to make sure all 50 states get enough $ to give to their citizens for some help, Florida was approved for 900 or 3 back weeks to start. I am sure if there is money left over they will send/apply for more again. But thats the reason for the $900 since its not a set law like Cares act in March. FYI. We are all getting 900 only for now.

        1. Was it one check or three separate checks? Just wondering I’m still waiting for mine it says it was sent out Sept 8th and have yet to receive it.

  26. So I was originally laid off work back in March, and didnt think it would be that long. I am self employed contractor with a company full time working off commission. Around the beginning of April I tried logging in to file for benefits and it just kept kicking me out of the system. I assumed I wasnt eligible like i had suspected. Fast forward to the end of July and people are talking about the stimulus money ending and i mention what happened to me to someone a lot more knowledgeable than me about the system. I told them I guess since I was self employed contractor, that wasnt eligible. She corrected me and told yes i was under the PUA money, and told me there were problems with the system previously but guaranteed I was at least eligible to file. So I did and sure enough it went through this time. I was denied for regular unemployment just like she said i would be then filled out the other form for PUA money. I was approved for that with the claim date of August 2, around the time i filed for it I suppose. Okay so my question is, since my claim date is after July 31, will i still be able to file for all the weeks going back to March when i first lost my job? And will i be able to get the FPUC $600 dollar payment still? Even though I officially filed and have a claim date for August 2nd? Can i get the PUA money I am going to be receiving paid retroactively back to the date i would have initially filed for benefits back at the beginning of April? And if so, how in the world do I found out if i am eligible, and how do I get the process started?

    1. Yes, you are eligible for back pay up to the date you lost your job & you will get it, but when & how often is another question. I was in a very similar situation to you, originally applied in March & finally got approved for PUA on August 8th. I started getting my regular UI benefits but no $600 federal yet. I spoke to a very nice agent last week & she said although the system is supposed to automatically backdate all PUA claims to the date you filled out in your original claim application as your last day of work, it doesn’t always do that. So she put in a request for a change of date for me & said it might be weeks for it to process but it will. Once it does the weeks will be available to claim under the request payment option & you should receive the regular UI payments in one lump sum & then all the federal payments soon after. We are also supposed to get the $300 backpaid to 8/1 once that processes. I suggest calling the DEO line & having them look up your claim to make sure. Good luck!

    2. You have to call and use option 5. Tell them what happened and you want to backdate your claim. They will send email requesting new date. It took me about 3 weeks. When you log into Connect, watch to see the date change from Aug 2 to your actual date. Once that happens you will scroll down and see weeks to claim for all the back weeks. Once that happens, you get paid. You should be eligible for 600 wk backpay also. They tend to go hand in hand. Hope this helps.

  27. Florida’s system is indeed broken and designed to make it difficult to complete the application correctly especially for computer challenged people like me. I started my first application on March 14th, 2020 and it was a nightmare from the beginning. Every time I got to the end of the application and hit the final submit button the site kicked me off, said there was an unexpected error and to try back again the next day. I kept trying and many days I was not even able to log on to the site. I called customer service for help several times, waiting for hours on hold only to be told that my application must be incomplete or have an error…..duhhhhh…. that’s why I was calling to ask for assistance as to what I was doing wrong. This went on for months, but finally got some help 3 days ago. I don’t know what they did, but a rep filled out my application as I was on the phone with her, and she put in the exact same answers and information that I had been doing since March. I wish I knew her name because she was wonderful, kind, understanding and happy to help unlike every other rep I have spoken to before and since. The rest of them were short, rude, and talked down to me like I was dumb and waisting their time. Anyway, 3 days ago I was finally approved and was able to request some weeks. I was only allowed to go back to May 24 instead of March 14, which was the day I first filled out the application. So right away I am losing a couple months of the federal payments, if I ever get them that is. I was issued a $625 payment on a state debit card, but I don’t have a debit card. This started a round of 3 phone calls to the debit card customer service people, each one with an hour and a half to a 2 hour hold time. No one could help me, they said the system would not let them issue me a card (?!?????) Until I spoke to the 3rd person, but their answer was only slightly better. I was told that they couldn’t mail my card out until the 25th, and yes I would have to call back on the 25th to ask them to mail it to me…..huh?!?? So another phone call on the 25th where I will have to wait an unknown amount of hours to talk to someone to ask them to mail me my card with my $625 already processed and paid to it. That’s only this part, I have not seen any $600 check, or heard any indication that I ever will. These payments that were made to my mystery debit card were from weeks I claimed in May and June, so the $600 payments were not ended yet, but will I ever see them? Will I ever have my claim made retroactive to the date I actually started this claim and nightmare journey? Or will the state of Florida just decide they need the money more than I do and make things even harder for me than they already have in hopes I will give up? I told them that I really need this money, I have sold everything of value that I own to keep living, all I have left is my dog and house but not sure how much longer I’ll have that. I have worked hard for 40 years, never asking for any assistance whatsoever and now that I’m in a desperate time of need for the first time in my life the system is failing me horribly and it seems no on cares what I, along with countless others are going through. The state of Florida along with mr desantis needs to stop patting himself on the back, trying to convince himself all is good (we know different, we are not living in the governor’s mansion) something needs to be done to fix this system so we can get the money that we are not only due, but the money we desperately need. I’ve had a good career and worked hard my whole life only to be abandoned at a time when I need help for the first time in my life. In 8 more months I will be able to collect my pension from 40 years of hard work, but I won’t make it that much longer. I haven’t been able to get any work since March, I have done all the right things and started my application March 14th, little did I know that August would be here and I still haven’t seen a penny. To add insult to injury, the first ray of light comes with a meager $625 payment that I can’t use because the system won’t let them issue me a debit card. That sounds awful fishy to me and hard to believe. It makes me doubt ill ever see any $600 federal payment, especially when they say all I can do is wait and have faith. I’ll be sure to remember that when I’m starving on the streets. Shame on you Florida and desantis for leaving your honest citizens out to fend for themselves while you live a life of luxury.

    1. Just so everyone is clear that’s an opinion and nothing has been officially determined.

  28. The system is broken…During an interview with CBS Miami last week, Florida’s governor, Ron DeSantis, admitted the state’s unemployment system was deliberately designed with several roadblocks to deter people from applying for benefits. The admission confirms claims from one of his advisers in an April 2020 interview with Politico that the state’s unemployment system was set up to make it difficult for people to obtain and continue receiving benefits.

  29. It does take some time but in the end I have been paid every penny I was owed. I filed in May and never had to ask for backpay or backdated claim to 3/29. It just happened one day where I went on and they had backdated my claim to be correct and gave me all the backpay. It does seem like some are having many more problems. Hope it all works out for those who havent been paid everything they are owed.

    1. Thanks for the positive update Jeff. I have updated the article with more information from the DEO. Current their minimum processing time is 4 weeks (assuming no issues with filing). So just hang in there as they get caught up and see other options/issues in the article.

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