My Transcript Says N/A What Does That Mean – How Do I Get Information About My Refund

Reviewing their IRS account tax transcript is a technique a lot of folks attempt to use to get an update on their tax return processing and refund status; particularly if they are not getting information (or see no bars) from the standard WMR tool or IRS2Go refund status tracker app.

However, many tax filers have reported seeing an N/A (Not Available) on their IRS account when trying to pull their current year’s tax transcript. This is despite them having filed a return several days or weeks earlier.

N/A on Tax Transcript
N/A on Tax Transcript (IRS Account)

So naturally this creates stress around their return/refund and uncertainty on if the IRS has received or why they are not processing their tax filing.

However there is no reason to panic if you see this for the latest season, unless its been more than 21 days since you filed and got confirmation from the IRS your return was received.

Why is my Transcript Not Available?

Seeing an “N/A” though is mainly due to delays in your return being IRS processing. It happens EVERY year, especially in February and March.

It essentially means that the IRS systems have not loaded your return into the IRS master file for processing, so no tax transcript updates have been generated for the current tax season.

You generally need to wait up to 2 to 4 weeks after filing your return to see a transcript for the relevant tax year filing.

Don’t assume it will update as fast as WMR or IRS2Go (see next section), especially prior to PATH restrictions lifting.

Once your return is assigned a processing batch (per cycle code) your transcript will populate and be available over night and a refund direct deposit date if processing is normal.

If your return has errors or adjustments (e.g code 570 or TC 898 on your transcript) processing can take longer.

But those who have zero errors, have this situation, sit tight. Nothing is wrong and your return is in queue for processing. The “N/A” will soon disappear and you will be able to download your tax transcript.

WMR – No Information About Your Refund

For those who also check WMR or IRS2Go for their refund status (and you should) will also likely see a message below if the IRS has not started processing or has not received you return.

No Refund Information

So the first thing to do if you see N/A on your transcript for the current tax year or no refund information on WMR, is to make sure you or your preparer correctly submitted (and e-file is recommended) your return.

The IRS will send an acknowledgement (via email) once the return is filed. This should be received within 24 hrs of filing and you can then check your refund status on WMR or IRS2Go.

You can also call the IRS at 1-800-829-1040, though wait times to speak to a representative may be long.

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9 thoughts on “My Transcript Says N/A What Does That Mean – How Do I Get Information About My Refund”

  1. I went from still being processed to being processed after verifying on the 13th does that mean it’s going to be processed soon

  2. I filed January 30th I keep checking it says still processing and the transcripts says N/A I call my local office they said we was pulled for a random check, what the heck

  3. I went from being processed to still being processed and my tax return with a message tax refund not filled with code 810. No update, and it’s been over a month now should I contact IRS? Thanks!


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