Key Takeaways
- The main IRS individual helpline is 800-829-1040, available Monday-Friday 7am-7pm local time; average wait is about 8 minutes during tax season
- Before calling, try the IRS Online Account at irs.gov/account - you can check refund status, view transcripts, and see payment history without hold time
- The IRS now offers a live chat option and a callback option when wait times exceed 15 minutes - both save significant hold time
- The best time to call is early morning (before 9am) or Wednesday through Friday; Mondays and Tuesdays have the longest waits
- If you have a hardship, the Taxpayer Advocate Service (877-777-4778) can intervene and often resolves issues in weeks rather than months
- Do not call about your refund until 21 days after e-filing or 6 weeks after mailing a paper return
Getting through to a live IRS agent has always been a battle, and 2026 hasn’t made it easier. Ongoing staffing cuts — accelerated by DOGE-related reductions earlier in the year — have continued to shrink the IRS workforce. At the same time, the IRS is actively pushing taxpayers toward digital and AI-assisted tools before they ever reach a human.
That said, it is possible to get a live agent on the line if you use the right approach. Wait times have improved from the 2021–2022 peak: the IRS currently reports average hold times of about 8 minutes during filing season (January–April) and 15 minutes the rest of the year. The key is knowing which number to call, which phone menu sequences work, and — critically — trying the online tools first, since they often resolve your issue faster than a call would.
Also remember to wait 21 days after filing electronically before calling about your refund. Calling earlier won’t speed anything up.
I’ll keep updating this page as things change. Subscribe here to get notified.
Try Online First — It’s Faster Than Calling
Before dialing, I’d genuinely recommend spending 5 minutes with the IRS’s online tools. They’ve improved significantly over the last few years and handle most common refund and account questions without any hold time.
- Where’s My Refund? — The official refund tracker. Updates once daily (usually overnight). Shows status for e-filed returns within 24 hours of IRS acceptance, and for paper returns about 4 weeks after mailing.
- IRS Online Account — Log in to see your full tax account: refund status, transcripts, balance due, payment history, and notices. This is the fastest way to get information a phone agent would otherwise look up for you.
- IRS Live Chat — The IRS now offers live chat at irs.gov/help. Availability varies by topic; worth checking before picking up the phone.
- IRS Document Upload Tool — If you received a notice asking for documentation, you can upload it directly online instead of mailing or faxing.
If the online tools don’t resolve it — or if you need to verify your identity or have a complex situation — then call.
The Quick Approach — Phone Sequence That Works
- Call 1-800-829-0582 (amended refund line)
- Do NOT press 1 for English immediately
- Wait for the full automated message to finish, then enter extension 652
- Expect to wait on hold — redial if the system disconnects you. Most people report reaching an agent within 10–20 minutes.
This has been the most consistently reported working method across hundreds of comments on this post over several years. It doesn’t work 100% of the time — IRS phone menus do get updated — but it’s worth trying first.
Alternative (thanks Sabrina!)
- Dial 1-800-829-1040
- Press 1 (English)
- Press 2
- Enter 000000
- Stay on the line regardless of what the automated system says — you’ll be put through to a representative
The Comprehensive Approach — IRS Phone Numbers to Try
If the quick approach isn’t working, here’s a broader toolkit of IRS phone numbers to try. Start with the one that looks closest to your issue and then work through others in the list:
- General individual assistance: 800-829-1040 — 7am to 7pm local time, Monday–Friday. Do NOT press 1 for “Refund” — it routes you to an automated loop. Press 2 for “personal income tax” instead, then navigate to “all other questions.”
- Transcript by phone: 800-908-9946 — automated transcript ordering. To get a live agent to review your transcript, use the main 829-1040 line.
- Identity verification: 1-800-830-5084 — if you received a 4883C or 5071C letter asking you to verify your identity. You can also verify online at irs.gov/verify.
- Amended return status: 1-866-464-2050 — call only after 16 weeks from mailing your amended return, or if Where’s My Amended Return directs you to call.
- Treasury Offset (debt offsets): 800-304-3107 — if your refund was reduced due to an outstanding debt. Select option 1 for the automated amount and creditor agency. Dispute with the creditor agency directly.
- TTY/TDD (hearing impaired): 800-829-4059
“Diane’s Method” — A Detailed Phone Sequence
This approach has been reported as working by many readers in the comments:
Dial 800-829-1040 → Press 1 (English) → Press 2 → then 1 → then 3 → then 2 → enter the primary Social Security number on your return → wait for SSN confirmation → do not press any more options → hold and you’ll be connected to an agent.
A few tips that improve your odds:
- Call before 9am or between 10am–noon for shorter waits
- Wednesday through Friday tend to have shorter queues than Monday and Tuesday
- If the system says it can’t take your call and hangs up, redial — it sometimes takes several attempts during peak periods
- The IRS now offers a callback option when wait times exceed 15 minutes. If prompted, always take it — they’ll call you back rather than making you sit on hold
Note: IRS phone menus do get updated, so exact button sequences may shift. The general logic still holds: choose “personal income tax” over “refund,” and work toward “all other questions” to avoid automated dead-ends.
Identity Verification
If you’ve been asked to verify your identity, here are the current options:
- Online: irs.gov/verify — the fastest option. The IRS uses ID.me for online identity verification; you’ll need a financial account or credit card to complete it.
- By phone: 1-800-830-5084 — have your prior-year tax return, SSN, and a credit report-level question ready.
- In person: Schedule an appointment at your local Taxpayer Assistance Center — see the TAC section below.
If cleared, the IRS may say it will take up to 9 weeks to issue your refund. In practice it’s often sooner, but plan accordingly.
Subscribe here to get notified when IRS contact options or wait time data changes.
The Taxpayer Advocate Service
If you have a genuine hardship — you can’t pay rent, you’ve received a levy notice, your return has been stuck for months — the Taxpayer Advocate Service (TAS) is often the most effective option.
Call 1-877-777-4778, option 1, option 1. TAS advocates can pull up your return, identify what’s causing the hold, and in many cases get things resolved within 1–2 weeks when a regular IRS call would tell you to wait 60–120 days.
You can also request a Form 911 (Request for Taxpayer Advocate Service Assistance) directly from any IRS agent on the phone — just tell them you have a hardship. TAS is a free, independent service. If anyone tells you they charge a fee, that’s a scam.
See more in our guide: How to contact a Tax Advocate and when to use them.
Amended Returns
Amended returns are processed separately from regular returns and typically take longer — up to 20 weeks in some cases.
Check status at Where’s My Amended Return? online or call 1-866-464-2050. Wait at least 16 weeks after mailing before calling — calling sooner won’t provide any useful information.
See the full guide: Amended return refund schedule, rules, and Form 1040-X deadlines.
Treasury Offset — If Your Refund Was Reduced
If your refund was smaller than expected and you owe back debt (child support, federal student loans, state taxes, etc.), your refund may have been offset by the Treasury Offset Program.
Call 800-304-3107 for an automated message with the amount, date, and which agency your refund went to. To dispute it, you’ll need to contact that agency directly — the IRS can’t override another agency’s debt collection. More detail: Tax Topic 203: refund offset explained.
IRS Taxpayer Assistance Centers (In-Person)
The IRS has over 360 walk-in Taxpayer Assistance Centers across the country. Appointments are required — drop-in is no longer available at most locations.
To schedule: call 844-545-5640 or use the TAC locator tool at irs.gov. In-person appointments are especially useful for identity verification and resolving notices, since you can bring original documents.
Why Is It So Hard to Talk to Someone at the IRS?
The short answer: demand has outpaced capacity for years, and recent staffing reductions haven’t helped. The IRS handles over 150 million individual returns annually and fields tens of millions of phone calls each filing season.
DOGE-related federal workforce cuts in early 2025 accelerated IRS staffing reductions. The IRS has partially offset this by expanding digital self-service tools — which is why trying online first genuinely saves time in 2026 in a way it didn’t in 2022.
The Where’s My Refund tool remains the IRS’s preferred channel for refund status questions — they’re actively routing calls away from phone lines toward it.
When Should I Call the IRS?
The IRS asks you to wait before calling:
- E-filed return: 21 days before calling about your refund
- Paper return: 6 weeks — the IRS needs time to load paper returns into their systems
- Amended return: 16 weeks
- Injured Spouse (Form 8379): 11–14 weeks for e-filed, 14 weeks for paper
If the IRS needs something before those timeframes, they’ll contact you by mail — never by phone or email unprompted. For help understanding a notice you received, see our guide to IRS notices and letters.
Best Time of Day to Call
Based on IRS data and consistent reader feedback:
- Best days: Wednesday, Thursday, or Friday
- Best time: Right when lines open at 7am local time, or 10–11am before the midday rush
- Avoid: Mondays and Tuesdays, and the week of April 15
- Take the callback: If the system offers a callback rather than hold, always take it
During filing season the IRS reports average wait times of about 8 minutes. Outside filing season (May–December), expect closer to 15 minutes on average, though some lines run longer.
Looking Ahead: 2027 IRS Contact Options
The IRS has signaled it will continue expanding digital and AI-assisted service options through 2027. A few things I’m watching:
- Expanded live chat: The IRS has been piloting broader chat availability and may extend it to more inquiry types — currently limited to specific topics
- IRS Direct File: The IRS’s own free filing tool continues expanding state coverage; broader adoption should reduce post-filing call volume over time
- Staffing trajectory: Whether Congress restores or further reduces IRS funding in late 2026 appropriations will directly affect phone service levels in 2027
I’ll update this page when meaningful changes happen. Subscribe here to stay current.
I would call the tax advocates number
I called the advocates number and got thru. Been wondering what was going on and they said the irs needed additional information. Its been since feb 24 2020. I did move so that played a part in receiving the letter from them.
Hey I filed this year and last year,I have notified irs taxed board ,never respond back I have numbered time this month please let have a answer thank you for your cooperation
The worst customer service I ever received
It’s been almost year since filed our taxes and irs owns us money every time I call I’ll be waiting on the phone for 30mins to 2 hours to talk to a person. Every time I call they keep on telling me to wait 60 days from today’s date. I’m so tired. Last time I called I was told that they had send me letters that I have never received!
NIGHTMARE yep that’s right. For second stimulus info. I tried using the IRS tool , the info I entered was correct ( I know my social , date of birth and address ) yet I wasn’t able to see status . I’ve called for two days and waited for two hrs and transferred to the department needed waited two more hrs each time , automated message due to high call volume can’t be reached call back later or tomorrow during normal business hrs . This had been for two days literally . I’ve taken day off work due no direct deposit in any of my three possible accounts , no info can be found by previous agent spoke with on phone from day before after trying to reach after 9 hrs literally of trying who suggested to try calling if still my info want matching irs tool which it’s not. Numbers provided suggested to try they transfer you to stimulus general info number where someone talk and say in mechanical voice they can only answer general questions only can’t take personal info and cannot provide personal info , then has to transfer to different agent places you on hold for about two hrs then automated re rising high call volume department can’t be reached call later or tomorrow during normal business hrs yet calling during normal business hrs . Asking to speak to supervisor does zero good because same cycle as I described before and if you try live agent in different department they transfer to stimulus general info live person who then says same thing can’t give personal info or ask personal info and transfer to agent who may or may not take you call after incredible long hold time , if not able to talk with agent auto message department can’t be rescue try later today or tomorrow .
NIGHTMARE BEWARE
IRS is a joke
I’m am so frustrated with the IRS. I owed the IRS 1800.00 for taxes to be paid for 2019 filing year. I paid in full in April 2020. Mailed checks in. I checked with my bank that the funds were deposited to the Federal Treasury account in April 2020.
In August 2020 I got a letter from the IRS that no payment has been received and I was charged full amount again, with 150+ dollars of late fees and interest.
I called over and over and could get a hold of an agent. No luck, round and round automated recordings and auto hang ups.
I went and made copies of all my checks, deposits, bank statements and sent a letter showing proof of payment. Did this in August of 2020. Still today Jan 1, 2021, my transcript shows no payment sent, or applied. Where did I fail? I hope to gawd I get someone on the line to fix this cause now they’re playing with my payment sent to them.
THANK YOU SO MUCH!!! VERY HELPFUL INFO AND I NOW HAVE ANSWERS!!! THANKS FOR SHARING
Thank you. This COVID 19 has been an absolute mess. But what can we do nothing but be patient? I’m on hold now, the estimated wait time is 15-30 minutes. I guess that better than 4 or more hours.
What number/combo did you use? I keep calling and calling and it just hangs up on me after it says that the call volume is too high.
Me too
Diane! Solid info! Only had to hold for about 30 minutes and reached a person! Would have been lost without this helpful information!
The one reassuring part of all of this is that we are all in this together. This is my 29th call to the IRS in 2 months. Most calls have been answered by an automated machine saying “the call volume is too high” and then hangs up on me. I have reached a person for about 6 or 7 of the 29 calls and all of them have said they are not the correct department, I get transferred, that person says they are not the correct department, I get transferred back to the original person, and the cycle continues. What is most disheartening is that there have been numbers I have dialed where I am on hold 30+ minutes, I hear a weird sound, and then the system hangs up on me. This has happened at least 3 times. I have started documenting all of my calls to the IRS because I have started receiving mail from the IRS that is odd in nature, not in any way addressing my issues and instead asking me to file tax returns I have sent in twice OR another mailer telling me that my filing status is being changed. I have never used this word before, but I truly feel I am being targeted for trying to get hold of the IRS at this point. Is anyone else experiencing this?
I have read a few of these comments and it seems like it’s the same problem I am having. I mailed in my return in February, and it’s now November and still haven’t received my tax return. I have checked on it and they still have no clue where it is nor when I should receive it. I have no idea what else to do to get my money…especially when it is remotely impossible to get someone on the phone. This is highly rude and unprofessional to be treated this way. I would like to talk to someone about my money and when should be expecting it. Sigh…this is so darn stressful. I am going to guess that it won’t be until freaking next year before I see a dime. Guess I’ll be getting 2 tax return. I better be!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
I submitted my tax return back in Feb 2020 electronically the IRS accepted it but its now January 2021 and I still have not received my Income tax. I did receive the first stimulus electronically last year but the second one I never got. Very Very frustrating to say the least. The last time I was able to talk to someone at the IRS he told me I keep calling and they still dont have any answers.
On Hold at the moment it’s 12:15 central time and have been holding for 20min it’s 10-21-2020 … I filed 01-27-2020 and was accepted right away! Still nothing I’ve received 2 letters so far, that I don’t need to take action!! So what’s the reasoning for them to hold it so damn long! I hoe I get some answers cause I HAVE Had plenty of patience!! This is my first Call ever to them.
I AM TRYING TO TALK TO A LIVE PERSON SO I CAN FIND OUT, WHAT HAPPEN TO MY REFUND DUE TO IT HAS BEEN 3-1/2MTHS NO RESPOND. I HAVE A TICKET NUMBER DUE TO I CALLED.
call 8777774778 its the advocate line. im on hold now. it takes forever, but if you want your money gotta be patient. lol
People, call 1 800 829 0582 Extension 652. CALL EARLY IN THE MORNING. They open at 7am. I called at 8am and had to wait 15 minutes but got to talk to a very patient friendly young woman who took care of my questions.
Thank You,
AFTER 3 DAYS OF SITTING ON PHONE ON HOLD FOR HOURS THE 3RD DAY WAS GLORIOUS…
I called this number 1 800 829 0582 and entered the ext. 652 number and Boom! they answered Humans do exist in the IRS work force. was on hold off and on for total of 30 minutes while the lady did research on my account to come up empty. The woman who assisted me was so kind and polite and kept apologizing for the delay on my tax refund…
I filed my 2019 Tax Return and mailed it …2/10/2020 .
Here it is Sept 23rd 2020 and she found Nothing?… 7 months and I’m not even in the system SCARY!!!
My Hands are tied… Not SUPPOSE TO REFILE / RESEND MY TAX FORMS BACK IN ????????? …AM SUPPOSE TO PATIENTLY WAIT!!! ( 7 MONTHS HOW PATIENTLY IS THAT? )
I AM DISABLED & WIDOWED…..I quit trying when we owe them they are breathing down our necks put a hold on our income til paid in full..UGH!…when they owe US….. SO WHAT?????
My refund went to the Offset Treasury Department in error back in May, my stimulus payment also went there. When I called the Offset department they informed me that it was done in error and it was released the same day right back to the IRS. Called the IRS and they do not have tracking of it. Neither department speaks to each other or can see each others system. After doing much digging, I ran across the LOCAL Taxpayer Advocate information. Called and had to leave a message. The next day I received a call from a representative, who took their time to look at my account and gave me more concrete information. She explained how their assistance works and we went from there. This was the best contact for IRS problems. Be patient though, most of them were furloughed. Click on your state for your local #s: https://www.irs.gov/advocate/local-taxpayer-advocate
I filed my taxes and it told me my federal was approved by the IRS on May 7, 2020 I haven’t heard anything else and all the tool tells me is my refund is still being processed someone please help me what do I need to do or what can I do any advice is greatly appreciated thank you all and God bless ❣️
My husband and I filed on March 30th, 2020 and still have not received our payment and is still processing according to the IRS website. Ridiculous.
The letter I received said my son’s stimilus was direct deposited to my account. The IRS web site said it was deposited May 13 the date on the letter. The bank said it was not deposited to my account and to contact the IRS
It is impossible to get a live person on the phone. How do we receive our stimulus now?
I worked at a bank a few years ago. At that time unless the person was listed on your account the deposit would be sent back.
Dial 800-829-1040 ~ Press 1 (English) ~ Press 2 ~ then 1 ~ then 3 ~ then 2… then enter the PRIMARY (whose listed 1st on your return) Social Security number…it will ask you to confirm the correct entry by pressing 1. You will here another list of about 6 or 7 options. The last option will say something like: “If you need further assistance please stay on the line” or “For further assistance please stay on the line” or “If you have not heard the topic that addresses your needs, please hold” in either case, just hold. You may be asked a final question, like: “If you owe taxes and agree with the amount, press 1. If this applies to you press 1, if not don’t press anything and just wait.
THIS. I have seen a lot of advice to NOT enter the SSN, but if you don’t, it goes straight to the recorded message that call volume is too high and try again later. If you do enter the SSN, you go right into the actual queue to speak to a live person. (I didn’t actually do that, as I waited, I checked the ‘Where is my refund’ website one last time, and lo and behold, it had dates.
But this works if you enter an SSN. Now to see about that stimulus I never got…
I used the ‘Get my payment’ tool to check my stimulus. I finally got the message that my payment was schedules to be mailed on May 15. It is now May 30. I have called several times. Today it actually put me on hold for 30 minutes 3 different times. The third time waiting the 30 minute span finally spoke to someone who patched me through to the help line. It was a recording that gave no option to speak with a live person. I am beyond frustrated. Where did they mail the check? We have filed taxes each year from this same address. I need help and answers. What should I do!!!!
I Recieved my letter for my Economic Impact Payment. Notice Date May 1, 2020. My stimulas payment should come in the mail. They do not have my direct deposit. Should i be worried? Letter clearly states: YOUR ECONOMIC IMPACT PAYMENT HAS ARRIVED…. Not sure what to do? Not easy to get ahold of someone. i feel like check is lost in the mail…… :(
IRS.gov is useless to ask questions. I had an extension. In July 2019 I called my tax filer to get my 2018 tax filed. I found she had died. I then was hospitalized in August for stomach surgery. Shortly afterward I found I needed open-heart surgery. I required surgery and then was in rehab facility until late April. I then filed my 2018 and 2019 returns with H&R Block. I got info that they had been accepted by the IRS. I did not choose a direct deposit. I expected a mailed stimulus check. I have not received it. I have tried IRS.gov. Won’t tell me anything. What next?
After a 1M calls it seems like to the IRS @800 829 1040, i discovered this page and used the The Comprehensive Approach and after 55min hold, I spoke with an AGENT, Ms. Xion. She was so helpful and didn’t seem to mind my questions and explained the “hold up” on my refund and stimulus payment.
Thank you for this contact information. I forwarded it to others that need it.
Eligible retirees and recipients of Social Security retirement, survivor, or disability benefits (SSDI), Railroad Retirement benefits, Supplemental Security Income (SSI), and VA Compensation and Pension (C&P) will receive a payment. I still haven’t received one direct deposit or check and can’t track it. Status Not Available Can anyone tell me what number to call or what to do??
What number do you call for the stimulus that should have already been direct deposited into a Direct express account and can’t track it? Status Not Available after all this time?
Roy I am going through the same thing.
My company owes the IRS. I was wondering if we will get the Stimulus check?
We need some way of contacting the IRS. It has been 9 weeks and nothing regarding our taxes nor stimulus. This is unreal. They need an email or something.
The IRS needs to have a way to verify the Account Number that a deposit went to under my account. I have received notification that my stimulus was direct deposited on 5/6/2020 however with the last 4 numbers of my account number BUT…still not deposited! Can you help me? My bank said to contact you however there is not a live person available.
I am on ssdi and have not received my stimulis..
I haven’t either and have a Dirct Express account
I’m on SSI my SSI is direct deposit I still don’t have my check I can’t find out any information to get my payment source never works and quite frankly I’m frustrated to the inth and if you think I’m upset you should hear my wife it’s impossible to get any help I’ve given up on it
can you help me i have not got my stimulus check yet the very first one i dont know if it got sent back
I have been trying to call the 800-829-4933 # for businesses. I need to request a 147c letter for the bank. I get an automated message that says they are not taking calls. I have searched for a way to request this online or electronically and the only thing I find says you have to call and request the letter. Is there any other number I can call since this number is not being answered? Or does anyone know a way to get a replacement letter. It is a letter to verify my business EIN. We moved to another state and we are trying to open an account with a local bank. The bank we used where we moved from never requested this.
I’m still waiting for my stimulus check I filed taxes for 2018 n 2019 nobody is answering the questions and phone . Can anyone tell me when the date is the checks are being sent out to staten island ny
I have not received my Stimulus money as of May 1st. I receive SSDI and do have direct deposit through DirectExpress. The Stimulus money was supposed to be deposited at the end of April. Can someone PLEASE get back to me one this matter.
I have been waiting on my federal income taxes since March and it’s still saying processing I don’t owe anyone but this the longest I’ve ever had to waiting
I have been waiting on my federal income taxes since February and it’s still saying processing I don’t owe anyone but this the longest I’ve ever had to waiting
I am on ssdi and get it on the us direct express card I have not received my stimulus money. I have been on ssdi since 1996. Why I have not received it is the question. I made $12,816 on ssdi in 2019. Do I have to do anything.
NOt supposed to but, I am in the exact same boat and have heard noting. Still get Status Not Available
I have sent emails to SSA, Treasury and any IRS emails I can fund, not a straight answer form any of them. Always get referred to the IRS Get My Payment page which does nothing
I have not received my stimuluis pay yet and trying to figure out when I will receive it being on ssi and how I can talk to someone live can someone please help me
I have been waiting on my federal income taxes since March and it’s still saying processing I don’t owe anyone but this the longest I’ve ever had to waiting
Same here! I have been waiting since March too and mines say the same. I need to try to contact someone.
same here since march 2nd 2020 what I am doing is just calling the number that is on top 1-800-830-5084.it just got me through a live person the wait is 15-30 minutes. the when asking on the prompt English 1 than the tax line I just need answers ‘where my refund is at the tool on the web site is no help it says we cannot provide any information about ur refund. be sure to verify check with your tax preparer or tax software provider so I need a proper clarification
It is the same here I mail my in February the 28th and when you go to where is my refund tool can not provide any information about it .you guys will not take calls so what do we need to do ?people need there money.
I filed my 2018 and 2019 The second week of March and have not got a stimulus check the only thing I got back was a refund on my 2018 state
We need our stimulus check what is going on somebody needs to pick up the phone there
I need my stimulas money i have been out of work for 2 months i have a 6 year old son and i need to be able to pay my bills to survive. Please send out the rest of these checks there are so many people that need it to survive
My stimulase check was sent to turbo tax. I have no card the IRS gave the last 4 didget, I gave that to them the last 4 the IRS used i was told not valid acct. I can’t ask for a new card because I don’t know the old one. I have no way to get my money! Pls help. I am on disability why didn’t they send it that way? I don’t think I am gonna get it.
Hello.. My name is Sandy Donerson I have been trying to get in contact with someone at this but hadn’t. I am trying to get my tin did before my bays is up and the app y’all have on line is unhelpful to me.So will someone please contact me.
I can’t get ahold of anyone at irs it keeps saying that they can’t provide live person
04-16-20
NEED HELP TO CORRECT A IRS DEBT ASAP :/ IS THERE A NUMBER THAT I CAN SPEAK IN PERSON WITH?
Bank account is closed and they direct deposited my stimulus check and the bank isn’t going to transfer it help me
You can go to the bank and they are supposed to give you a card to access your money on the closed account.
I need to turn someone in how do I talk to a live person plz get back to me asap
What’s the number to call if you don’t agree on the “debts” they say you have and been taking your returns and also gst ? I don’t agree on them and think it’s bs to be taking all this from me for few years…. thanks in advance !
How can i find out who carried my kids on taxes
IN MOVING TO A NEW LOCATION,PART OF MY 2019 RETURNS WERE LOST. AT THIS POINT,I CANNOT COMPLETE MY RETURNS. WOULD YOU HAVE COPIES OF MY DIVIDENDS SOCIAL SECURITY ETC AND HAVE THEM SENT TO ME,PLEASE
I ONLY HAVE SOME COPIES OF DIVIDENDS,AND QUITE OLD, I AM AT MY WITS END. OR CAN YOU SEND ME A COPY OF ALL
THE COPIES SUPPLIED BY MY SOCIAL SECURITY,AND THE VARIOUS COMPANIES INVOLVED,-PLEASE? I HAVEN’T LOOKED
FOR THE REQUESTED FORMS UNTIL NOW. THANK YOU VERY MUCH.PS.SOME OF MY INVESTMENTS HAVE A D’AGOSTARO,AND SOME DO NOT.
After trying to contact a person for over 30 minutes, I found this website. The method described in “From Diane – How to talk live to a representative” worked great!
Finally got through using 1-800-829-0582 1# and ext 652. I waited on hold for a half hour, but got to talk to a live person!
I called twice the number on my form (1-800-829-0922) and was cut off after being on hold for a half hour each time. Thanks!
THANKS A BILLION FOR THIS INFO!!!! IT WORKED LIKE A CHARM!!!!
The number for overseas calling DOES NOT WORK–for some reason it kept coming back as unavailable.
I then tried the normal, domestic 1040 number, but the recording kept saying that I was calling out of office hours even when it was the middle of the work day in the US.
What did work? Your 1 800 829 0582 ext 652 number, but AFTER re-setting the time on my smartphone (or laptop if you are using Skype/Google Chat/whatever) to a US time zone.
The phone system somehow checks the device system time on your phone/computer and uses it as the local time before attempting to connecting you. If it says that you aren’t in a US time zone and between office hours, EVEN IF THE OFFICE IS OPEN, it returns the ‘Our office is closed’ message. So tricky!
I’d imagine that several of the other numbers I tried would have worked once I switched the time zone on my laptop, but I wanted to report what definitely worked for me.
I had about a 5-10 minute wait and then a nice woman came on the line to help me and verify my identity (I just needed to order my transcript from last year).
Thank you very much :)
Yes Yes Yes! Thank you so much!!! I was calling with a question about an LLC business 1065 form & K-1 form, and the lady was able to help me at the 1-800-829-0582 #652 extension. I was thinking, they probably couldn’t help me because my problem is about something completely different and not about a tax refund, but she got me transferred to the right people at the business line which is : 1-800-829-4933. This is a completely different number than what was given to me by the 1040 main line number.
I had been calling the main line and pressing different options and eventually got to speak to someone, but when they transferred me to the business accounting dept @ (1-800-829-0115), I got a message that said, due to high call volume, they couldn’t talk at this time— mind you this is in July and no longer tax season when I get this message…. When I called back, the lady said that the only other option was to send me to an automated line….
Btw, if you want to call the main line and speak to a human, you can call 1-800-829-1040, the press option 1 for english, then options 2, 2, 3, 3, and you’ll get to speak to someone to direct your call. However, as you can see by what I wrote above, I personally got better results from calling the first number listed above, but it may work for what you’re looking for.
After being on hold for 45 minutes on the 1040 line, I hung up and called 1-800-829-0582 Ext 652. I was transferred to a person in less than 2 minutes. Thanks for the help!
CALLED 1-800-829-0582 THEN PRESS 1 FOR ENGLISH, THEN WHEN ASKED FOR THE EXTENSION PRES 652, WITHIN A MINUTE OR TWO I GOT A LIVE PERSON. REALLY BIG THANKS FOR THE HELP KRISTEN!
This info: “call 1-800-829-0582 ext 652 for the IRS” – worked! A live person answered in less than a minute. Thanks!!
OMG. you are a life saver. This info: “call 1-800-829-0582 ext 652 for the IRS” – worked! It said that the hold time is 15-30 mins. but that is okay… at least I will be able to talk to a Live Rep. Auto-amative is not for me..
This did not work for me. I called this number (1-800-829-0582) but after it prompted me that no one was able to assist me over the phone, it started speaking in spanish for about a minute and a half then hung up on me. I called back 3 times and this happened everytime. I have been trying to get ahold of someone at the IRS for 2 days now and I have had no luck. What kind of government shuts down their call center to the most important call line for civilians?
Hi Payton,
Same thing happened to me. It appears that a lot of the numbers have been suspended. Found a list of numbers at another site and got to the hold menu on one of them.
Try 800.829.7650 and when you get to the 2nd or 3rd menu (wasn’t really paying attention) it’ll give you a choice to hold for a rep. I’m on hold to speak to someone now.
GL
I called the number above – 800-829-0582 x 652 – waited for about 15 minutes and spoke to a very professional IRS agent who assisted me with my situation. You have to be a little patient. He also gave me two more numbers to call – 800-829-1040 & 800-829-0922.